AA Homes & Housing

Please tell us about the good and bad aspects of living in your local area:

Got booted out a couple of years ago as I demanded they do some repair before upping the rent. They never did and still haven't refunded my deposit as I refused their extra bill for "utilities and internet" which is paid separately. Also they only tell you when you are in that you can't choose electricity supplier as there is a contract on the building. (Is that even legal?)

Please share one thing (or more) which you wish you had known before you moved in:

Secure entrance did't work and homeless people were sleeping in the stairwell.

What is the best feature of your home:

It looks good until you move in. The damp and dirt is astounding. They never cleaned the flat before me moving in. There was rotting food there that had been there a month before.

Please tell us about the good and bad aspects of living in your local area:

Well Maintained property in prime location with bus and rail services in few steps away. Very close to High street markets.

How has the building management responded to any problems or issues you have raised:

These days the new management company with friendly team responding spontaneously for any issues. Recently in last week my induction hob failed and team replaced it with new one within 30 minutes.

Please share one thing (or more) which you wish you had known before you moved in:

I think there is nothing I need to know before I move in 2021, as i was already a previous tenant stayed with same landlord in 2017.

Please tell us about the good and bad aspects of living in your local area:

Poorly managed with lack of communication. Homes that do not meet the standard of living, these used to be offices! Totally infested with ants and silver fishes

How has the building management responded to any problems or issues you have raised:

No, they lack communication and do take a while to fix issues

Please share one thing (or more) which you wish you had known before you moved in:

Lack of customer service, poor standard of rooms, floor boards with large gaps

Please tell us about the good and bad aspects of living in your local area:

This area is far the best out of what we have seen for many aspects. Very good for shopping and transport and for easiness to get us to work.

How has the building management responded to any problems or issues you have raised:

Very swiftly, there as only one minor issue in the course of few months, resolved instntly.

Please share one thing (or more) which you wish you had known before you moved in:

I think there is nothing I wish I could know. We were positively surprised with our lovely neighbors after moving in.

Please tell us about the good and bad aspects of living in your local area:

Building is in a quiet location 5 mins walk from East Croydon railway station So convenient for travel and shopping at the whitgift center, House of Fraser, Next, Zara all close by I travel a lot and find living here very suitable for me Management agency are very happy to help with my issues I find they respond to my calls straightaway My heating was playing up , I was on the list for repair and it was resolved within days. Clean place with big reception area Lifts to all floors Good nicely behaved residents next door

How has the building management responded to any problems or issues you have raised:

Yes I have had a good experience with management When I called for minor repairs I was given a date and the repair was done within a few days

Please share one thing (or more) which you wish you had known before you moved in:

8nhave a car and you have to park on meter so I would say please don't use cars