About Aitch Group

The general building management is good, with the communal areas well maintained. The concierge are very friendly and helpful. However, there have been some teething issues with the service charge.

Please tell us what you like and dislike about this area:

We love being so close to excellent local bars and restaurants. We are also close to lots of green space in Victoria Park, the Olympic Park and Hackney Marshes, as well as the canal. Hackney Wick station is a two minute walk so the transport links are good.

There is currently a lack of shops in the local area, but this will change in the next couple of years.

Please share one thing (or more) which you wish you had known before you moved in:

Hackney Wick is surprisingly green with really beautiful parks on our doorstep!

How has the building management responded to any problems or issues you have raised:

Most issues have been dealt with promptly, but the service charge budget issues are still on going.

Love our rooftop gardens. place for us to socialise with neighbours and friends. Though the gardening service is not worth the fees.

Management companies have not been great. Strattons was terrible, caused a lot of problems. Thankfully the new manager Hawk has been better, though still room for improvement.

Please tell us what you like and dislike about this area:

Becoming more lively with both young and creatives and young families. Good mix of amenities, nice restaurants and cafes. Wedged between 2 huge beautiful parks and near the canal. Stone throw from all the vibrant social spots yet quiet in the immediate surroundings. Close to station. Quite a few buses. Great place if you like to travel by cycling.

There are still some anti-social behaviour. Not a lot of street parking.

Please share one thing (or more) which you wish you had known before you moved in:

I would have refused to complete unless they corrected the mistakes made in my flat. I’ve since had to pay for their design mistake which they acknowledged at sale, but refused to correct after the sale.

How has the building management responded to any problems or issues you have raised:

Almost none of the requests raised to Strattons was dealt with for 2 years. Caused a significant amount of problem. If any property is managed by them I would stay away. Not worth the pain. Thankfully the developer replaced them with Hawk. Things have improved.

Please tell us what you like and dislike about this area:

A very pretty area with alot of parks and greeneary the station is close by however there are not enough shops

Please share one thing (or more) which you wish you had known before you moved in:

Nothing i knew everything before i moved in there was no surprises

What is the best feature of your home:

The best feature of my home would have to be my living room space

Specs to builders were wrong and Aitch just dragged my complains out for weeks until my snagging period is lapsed. Their response to most of my complains were radio silence.

Please tell us what you like and dislike about this area:

Location is great and have good potential. Issue was with the quality of the build!

Please share one thing (or more) which you wish you had known before you moved in:

Quality rating of the build. Surely doesn’t deserve top grade for the price of the property