Gravity Co-Living

Please tell us about the good and bad aspects of living in your local area:

The property is ideally located, offering convenient access to a wide range of local amenities, including various shops, restaurants, and services. Its central position ensures that you're never far from essential conveniences, making it an excellent choice for those seeking both comfort and accessibility. Whether you're looking for grocery stores, cafes, or public transport links, everything is within easy reach, allowing for a lifestyle of convenience and ease.

How has the building management responded to any problems or issues you have raised:

The building management respond to any issues raised within 2-3 working days, however, it takes them a significant period of time to fix those issues. In my case, two-months.

Please share one thing (or more) which you wish you had known before you moved in:

Had I known the nightmare awaiting me, I’d never have signed that lease. From a chaotic move-in with the wrong key code, endless maintenance delays, and unreliable access systems to atrocious customer service that’s cold and unresponsive — it’s been a disaster from day one. If I knew their management was this incompetent, I’d have walked away without hesitation.

Please tell us about the good and bad aspects of living in your local area:

The local area is dangerous and unfortunately the crime rate seem to be very high. There are quite a lot of homeless people on the same road as Gravity, unfortunately.

How has the building management responded to any problems or issues you have raised:

They barely reply to our complains, and gaslight us by saying that we are wrong and there is no issues.... when we literally have pictures and videos to prove it. Appalling, honestly

Please share one thing (or more) which you wish you had known before you moved in:

That even though (some of) the people living there are great, it can not make up for issues with heating, hot water, washing machines and lack of safety due to broken locks that don't get fixed for months

Please tell us about the good and bad aspects of living in your local area:

Please don’t move here, the management of this place is appalling and they lie to your face . We’ve been left without heating and hot water countless times, what they say they include in the contract they don’t, our complaints have no effect. It’s so so expensive and just not worth it. Don’t do it. Don’t move in or you will be tied to a contract you can’t cancel.

How has the building management responded to any problems or issues you have raised:

Barely reply to our emails and phone calls, have lied to tenants and we all found that and the emergency number we’re supposed to use almost never gets answered.

Please share one thing (or more) which you wish you had known before you moved in:

That I should have not moved in because this is the worse managed place I’ve ever lived in.

Please tell us about the good and bad aspects of living in your local area:

There is no parking near the building. So if you brought your luggage in a car or van like I did, you are screwed. Management will not help you with this. I had the moving van park outside Poundland on the opposite side of the street and had to cross two roads moving my luggage bit by bit. Lucky my family was there to help me.

How has the building management responded to any problems or issues you have raised:

They demanded a cancellation and cleaning fee. They told me to write to three different email addresses and passed me around different people. They ignored my emails and only wanted to bill me for more money. Their sense of community is non existent.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had viewed the property in person and not have relied on their inaccurate video appointment.

Please tell us about the good and bad aspects of living in your local area:

Good: greats amounts of shops - food or grocery shopping or anything, it’s out there. Great travel connections too! Bad: sometimes there’s drunk people near by, especially from late evening and night. Other than this, I do not find it as a problem.

How has the building management responded to any problems or issues you have raised:

Yes, they have been very very responsible and follows up very well and all of my issues have been resolved instantly! Very happy with this.

Please share one thing (or more) which you wish you had known before you moved in:

Cannot really think of something now. Maybe I wish I could see my room in person before I moved in, that would have been perfect!