Company
Website: josephhomes.co.uk
No. of developments: 1
- Development locations: North West London
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Developments by Joseph Homes
Viewing 1-1 out of 1
No.1 Millbrook, NW7
3.80
(10 reviews)
Ranked 23rd out of 27 in Borough of Barnet
Page 1 of 1
See how residents rate developments by Joseph Homes
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
1
Developments by Joseph Homes
Stats
Overall
4.00
Facilities
3.60
Design
3.70
Location
4.10
Value
3.60
Management
3.00
Viewing 1-5 out of 10
Mike (Owner)
Verified Resident
No.1 Millbrook, NW7
Dec 2022
The development is nice and one of the nicest
Mike (Owner)
Verified Resident
No.1 Millbrook, NW7
Dec 2022
Please tell us about the good and bad aspects of living in your local area:
Millbrook Park is a lovely place to live, I particularly enjoy the proximity to the Tube station with proximity also to nature like the nature reserves and abundance of green land between Mill Hill Village and Totteridge.
How has the building management responded to any problems or issues you have raised:
Some things have been fine but others they have simply not engaged in like the unfinished car park
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had been aware of the some of the shortcuts the developers would undertake before moving in to be prepared
Facilities
Design
Location
Value
Management
Abrar A (Owner)
Verified Resident
No.1 Millbrook, NW7
Nov 2021
Nice potential, needed a little more homework before committing to the build.
Abrar A (Owner)
Verified Resident
No.1 Millbrook, NW7
Nov 2021
Please tell us about the good and bad aspects of living in your local area:
Generally, living in the area is serene. The community is new and safe/polite. That comes with the fact that facilities in the area might seem a bit Spartan but commercial ventures will soon start up. Just wish there were some concrete plans to improve the Mill Hill East train frequency as I expect it’ll become pretty busy as we slowly return to the office with all the new residents in the area.
How has the building management responded to any problems or issues you have raised:
Somewhat - for small niggles, they’re fantastic and super responsive. Like it’s actually really reassuring. Naturally, nobody wants to accept there’s a problem with my bigger issues as it’s going to cost to fix it. I’ll keep my fingers crossed.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I’d asked about the shared spaces in detail - I presumed that the landscaping inside the development would be grass but alas it’s Astro turf but greenery and trees surround the development so it’s not too bad. However, I’ve learnt the hard way that a south facing, corner balcony comes with some headaches.
Facilities
Design
Location
Value
Management
Dimi (Owner)
Verified Resident
No.1 Millbrook, NW7
Oct 2021
Great location
Dimi (Owner)
Verified Resident
No.1 Millbrook, NW7
Oct 2021
Please tell us about the good and bad aspects of living in your local area:
Mill Hill East is a lovely quiet area. There are lots of green spaces and amazing views. However, there are very few restaurants and pubs here.
How has the building management responded to any problems or issues you have raised:
In general they have tried to fix issues as soon as possible but the execution has been poor at times. It can take a while to have things fixed and contractors haven't shown up for appointments on quite a few occasions
Please share one thing (or more) which you wish you had known before you moved in:
Living in a modern flat has a lot of advantages compared to an old house. Some of these we noticed only after having lived in one.
Facilities
Design
Location
Value
Management
Manager response
Hi there Thank you so much for taking the time to leave a review for No.1 Millbrook Park, receiving feedback from our residents is really important to us. We're so pleased to hear that you're happy with the apartment you've brought and are enjoying the benefits of a newly built home. With regards to the Managing Agent, we're sure if you got in touch with them directly to let them know about the issues you've been experiencing, they would be more than happy to help you. Wishing you the very best for the future in your new home! Kind regards The Joseph Homes Team
Posted by
Danielle Clare, Brand & Marketing Manager
Oct 2021
Laura (Owner)
Verified Resident
No.1 Millbrook, NW7
Oct 2021
Terrible quality and customer service after buying
Laura (Owner)
Verified Resident
No.1 Millbrook, NW7
Oct 2021
Please tell us about the good and bad aspects of living in your local area:
I bought a flat from Joseph Homes (Fellow House - Millbrook Park) 3 months ago and I am very unhappy with the quality. There has been water coming into my flat. The fault was detected the day I got the keys and I was told it was going to be repaired immediately. I have been chasing them but sadly nothing has been done. Sadly I would not recommend buying a property with them. Its is honestly nerve wracking every time it rains.
How has the building management responded to any problems or issues you have raised:
They haven’t done anything so far, it has been reported several times but no repairs have been done
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew
Facilities
Design
Location
Value
Management
Manager response
Hi there Thank you for reaching out to us, we appreciate you taking the time to feedback about your new home. Our purpose is to deliver homes we can be proud of. If we don’t get it right, we’ll always work with you to address any issues and look at ways to improve going forward. We are obviously very disappointed to hear about the issues you've raised above and understand that the Customer Experience team are in contact with you to get this resolved. If you have any further concerns, please feel free to reach out to the team directly who will be more than happy to update you. Kind regards The Joseph Homes Team
Posted by
Danielle Clare, Brand & Marketing Manager
Oct 2021
Daisy Lam (Owner)
Verified Resident
No.1 Millbrook, NW7
Oct 2021
The location and quality of the development is superb.
Daisy Lam (Owner)
Verified Resident
No.1 Millbrook, NW7
Oct 2021
Please tell us about the good and bad aspects of living in your local area:
The location and quality of the development is superb. However, the management charge is overpriced for the service it provides.
How has the building management responded to any problems or issues you have raised:
Not very efficient and usually takes a couple of days to resolve issues. Eg the lift breakdown.
Please share one thing (or more) which you wish you had known before you moved in:
The security measures where residents having to tap to use the life is very inconvenient.
Facilities
Design
Location
Value
Management
Manager response
Hi there Thank you so much for taking the time to leave a review about No.1 Millbrook Park, we really do appreciate all feedback from our residents. We're so pleased to hear that you like the location and quality of the development! With regards to the issues you've raised about the Managing Agent, we'd recommend getting in touch with them directly to let them know about your concerns. We're sure they will be happy to help you. Wishing you all the best for the future in your new home! Kind regards The Joseph Homes Team
Posted by
Danielle Clare, Brand & Marketing Manager
Oct 2021
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews