Manager response

Dear Mortada, Thank you for sharing your positive experience. We're pleased to hear that you find our apartments well-equipped and appreciate the convenience of the common areas and secure parking. It's also great to know that our parcel collection system has been beneficial for you. We're glad that the location and access to public transport, supermarkets, and restaurants have enhanced your living experience. Your feedback about the management team's responsiveness and the 24/7 front-of-house support is much appreciated. We'll share your comments with our wider team to continue improving our services. Best regards, Peter Benko Community and Operations Manager

Manager response

Dear Shruti, Thank you for sharing your positive experience at our property. We're delighted to hear that you find the apartment cozy, bright, and well-equipped. Your appreciation of our modern yet simplistic design is greatly valued. It's wonderful to know that you find the location convenient and secure, with well-maintained common areas and responsive management. We're also pleased to hear your positive remarks about Tinta and Julia—they truly exemplify our commitment to excellent service. We will share your feedback with our wider team to continue improving our residents' experiences. Thank you for your recommendation, and please reach out if you have any further suggestions or concerns. Best regards, Peter Benko Community and Operations Manager

Manager response

Dear Nathaniel, Thank you for sharing your feedback on our property. We're delighted to hear that you find the design modern and pleasant, and that you enjoy the natural light and low noise levels. It's great to know that you feel that our management team, especially Julia, has been helpful and accessible. Your feedback will be shared with our wider team to further enhance our residents' experiences. Best regards, Peter Benko Community and Operations Manager

Manager response

Dear Y Shi, Thank you for sharing your feedback on your experience at Highfield. We're glad to hear that you appreciate the common rooms for studying, working, and socializing. We understand your desire for a gym room, and while we can't provide this, please note that we are in partnership with the University's Sports Centre, where you can access a wide range of activities and a much bigger selection of equipment than any residential building could provide. If you need any details how to join the gym, just get in touch with our Front of House Team! We're pleased to know that you find the location convenient for daily activities and that our building management team has been responsive to your needs. Thank you for your recommendation, and please feel free to reach out if you have any further suggestions or concerns. Best regards, Peter Benko Community and Operations Manager

Manager response

Dear Z He, Thank you for your recommendation and positive feedback about your living experience with us. We're delighted to hear that you feel safe and comfortable in our community. We're pleased to know that you find our staff friendly and helpful, and that you appreciate the convenience of our location near Coventry University. Your satisfaction is important to us, and we're committed to providing prompt assistance whenever you need it. Thank you for choosing to live with us, and please don't hesitate to reach out if you have any further questions or concerns. Best regards, Peter Benko Community and Operations Manager