Southbank Place

Please tell us about the good and bad aspects of living in your local area:

The building is located right by the Waterloo station. This is convenient, in terms of getting around London quickly, but also can become too much too quickly - noisy, pollution, crowds, crime. The square where the building is located is very safe, though there are guards most of the time.

Please share one thing (or more) which you wish you had known before you moved in:

The worst landlord experience I've had in London... Super disorganised, misleading and disrespectful. They would send me passive-aggressive messages at 5 am saying, "if you sublet, you will be evicted"... Never helped fix any of the issues that came up in the flat, I had to deal with everything myself through the building's management team.

What is the best feature of your home:

The fact that it's a modern house. Also great view, and feeling like you're safe (there is CCTV everywhere).

Please tell us about the good and bad aspects of living in your local area:

The local amenities are very good with a Marks and Spencer within walking distance and a cafe just a few metres from the building. Of course, Watrloo Station is directly opposite the building and many buses leave from the York Road immediately outside. The atmosphere of the local area is also pleasant and calm with the National Theatre and the Royal Festival Hall within easy walking distance. I have been very lucky because my apartment has an insipirational view of the Thames and the London Eye. Parking is an issue locally and I would recommend the use of the underground garage.

How has the building management responded to any problems or issues you have raised:

Yes generally they have been prompt in responding.

Please share one thing (or more) which you wish you had known before you moved in:

A new block is being constructed in front of this one which may interfere with the river view.

Please tell us about the good and bad aspects of living in your local area:

I think the location of this building is quite well, there are boots, M&S, KFC near the building, it’s very convenient. Just one little bad thing is the traffic noise.

How has the building management responded to any problems or issues you have raised:

The management come to my room to check the situation very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I think is the good service of concierge and management.

Please tell us about the good and bad aspects of living in your local area:

With tier4 closed. The restaurants and bars in Jubilee garden downstairs are opening one after another. This has given me an excellent experience. As I am a postgraduate student coming to London to study. I lived in Shanghai before. A comparison between the two places. I found that the area where I live now is much busier and more lively. Waterloo Station is just downstairs, which makes it very convenient for me to go to campus and other places. There are various supermarkets and many good restaurants and bars right around the house. And I don't have to worry about anti-social behaviour when I go out at night. There is no litter on the road. No honking cars are driving around. I like living at 30 Casson Square, it gives me a good alternative to my stressful studies and a good opportunity to enjoy the restaurants and bars downstairs.

How has the building management responded to any problems or issues you have raised:

Very polite and quick to respond. I could tell by the way they helped me with my problem that they were very welcoming and friendly.

Please share one thing (or more) which you wish you had known before you moved in:

Is the apartment furnitured？ Because before I moved in, I was told that the apartment was unfurnished. If I had bought my own bed or table, the landlord wouldn't have wanted it. So for my subsequent unnecessary trouble, I did not install a bed and only bought a mattress. This is the only thing I feel dissatisfied with when I rent this apartment.

Please tell us about the good and bad aspects of living in your local area:

Great area, tube is just 1 min walk away, very good facilities. The only thing annoys me is there are too many young skateboarders ramping around the area.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing particular

What is the best feature of your home:

Space and storage, kitchen appliances. Lots of storage space