Taylor Wimpey Central London

Please tell us about the good and bad aspects of living in your local area:

Northern line tube station is very handy, located between a co op convenience store and a large Waitrose. There is also easy access to the 382 and 221 bus lines from Frith line/Lullington Garth.

How has the building management responded to any problems or issues you have raised:

Mostly good service, not extremely quick but everything that had an issue was looked into and sorted out.

Please share one thing (or more) which you wish you had known before you moved in:

New builds are likely to have things that need repairing immediately, so keep an eye out.

Please tell us about the good and bad aspects of living in your local area:

The area is brilliant, really well located between Olympic and Victoria parks and at the end of the greenway. Multiple supermarkets nearby on Fish island and Roman Road. Lots of pubs and restaurants. Great transport links.

How has the building management responded to any problems or issues you have raised:

Very badly. Remus are an absolute shambles, our first two property managers were AWOL for the first year of our time here. The team we have now are nice people but so incredibly stretched and under resourced that they rarely actually manage to solve any issues unless we press and harass to get and keep their attention.

Please share one thing (or more) which you wish you had known before you moved in:

How poor the build quality and workmanship is. Lots of corners have been cut.

Please tell us about the good and bad aspects of living in your local area:

The area is good for bars, restaurants but it still needs some more development to become better. As the development design is not secure and the overall materials used such as door locks, fob security, etc is poor we have had a lot of thefts and vandalism events. The development and the building management rarely do anything about it. Bin collection is also poor and as there is no fencing we get a lot of people coming into our development and engaging in anti social behaviour. Transport links are generally at 15min walking distance

How has the building management responded to any problems or issues you have raised:

The building management is extremely careless and doesn't respond to our complaints. They scratched everyone's windows by using a poor quality method to clean and haven't fixed it. I have sent almost 30 emails as it's been 8 months since they damaged my property but if I don't pay them they charge penalities. They also take a lot of time fixing our main door which keeps breaking. They don't engage in proper cleanliness or maintainence. They stop replying to our emails and pretty much ghost us. The development also doesn't do anything about it when we complained. We are basically trapped with no one to help and unsure of our rights here

Please share one thing (or more) which you wish you had known before you moved in:

The heating contract and the fact that it can't be changed to something more green and sustainable

Please tell us about the good and bad aspects of living in your local area:

Our street is a dead end, so annoying for drivers but also very quiet and safe for kids to play outdoors. Nice parks and playgrounds nearby, and primary schools close. 221 bus line and Northern line Mill Hill East tube are the nearest transport links.

Please share one thing (or more) which you wish you had known before you moved in:

New build houses all have some defects, which need to be looked out for and fixed promptly by the owners or housing association.

Please tell us about the good and bad aspects of living in your local area:

Love the area. Up and coming, lively fun place to live with lots of green space nearby - Victoria park and Olympic park and canals. Westfield nearby which is very handy. Great bars and restaurants

How has the building management responded to any problems or issues you have raised:

Rarely - windows have been fixed and radiators repaired. I’ve emailed numerous times about my bathroom and my bathroom and my emails are always ignored. Facilities management of common areas is appalling - Remus are useless

Please share one thing (or more) which you wish you had known before you moved in:

That after the builders leave, it is very hard to get things fixed