Affinity Living Riverview, M3

Beautifully finished and designed flats. Perfect for 2 people sharing as no ‘master’ and smaller room, both the exact same. Easy to contact concierge. Lots of social events planned. The facilities (gym, co-workspace, cafe) are all fantastic and I would recommend the place to any young professionals.

Good - Design, apartment sizes, bin chute facility, good maintenance team Average - Facilities, some study spaces, nice cafe Bad - Poor management staff especially letting agent misled us, gym facilities lacking (doesn’t even have water fountain), poor parking facility, poor

The design of the apartments are alright and thought through if you're sharing. 2/3 beds each have their own en-suite. Facilities are mediocre, gym is small, not much equipment compared to elsewhere. "Cinema room" is doing some heavy lifting, as it's not very cinema like. There is a café downstairs, which is nice, but opens generally during office hours. Building management is very poor. If you have problems, they're not really that interested. As long as you pay your rent, although they say they do, they don't really care. If you raise valid concerns regularly, you're regarded as a complainer, staff will gossip about residents behind their back, one member of staff made a TikTok video about one resident, whilst on duty. Floors are often left dirty and unwashed for weeks. Lifts are often greasy and filthy; dogs often go to the toilet outside and you have to dodge their jobbies. Other residents like to flout basic house rules by smoking tobacco and cannabis from their windows. Management is weak and aren't seen to do much about these people. Management is also weak when it comes to residents behaving anti-socially during the night. Other residents are very disrespectful to others. People play music, have parties, stamp around, crash and bang furniture, scream and shout in the corridors during the night. Overnight it can be challenging to contact a staff member on duty, as the front desk is often unmanned, the front door is often unlocked allowing anyone into the building.

Where do I start. I have given a review before, as I've been asked to give reviews my score has changed each time from my first review being 5* once upon a time, to this very pitiful 1* review and I think they should feel lucky to get that really. This used to be such a nice building to live in, but I wouldn't say it extends anymore. It's pet friendly which is nice, however, that is as nice as it is, they originally had pet friendly floors, but that went out the window, along with most of the management of the building. Let's start with the exterior, you come to the building, there's no parking, there's dog poo and urine all over, and around the entrance. It stinks to high heavens. You have to dodge the dog poo and urine to get inside the building, Thankfully, they've started having the door on lock because there has been a few times when I've walked in later at night and there has been homeless people, or people waiting for taxi's in the communal areas downstairs which isn't acceptable. I also get kind of fed up by people tailgating into the building behind me because I have absolutely no idea who they are. It's RUDE! I get annoyed at the lack of staff in the building, they barely ever seem to be on the desk, especially at night. I regularly walk through and there is no one on the desk watching what is happening within the building. What's the point in lying and saying there is a 24/7 concierge when there isn't, when they're off doing this or that or in the building next door? The design of the building is good, the facilities within are okay, I don't think I would use the cinema room, or the communal area for anything as people are really rude and selfish in this building. Affinity as a company put on little workshops but I just think it's a waste of my very expensive rent money as I would rather use a rusty spoon to remove my eyes than socialise with the idiots in this building. I'm sick of the smoking of cigarettes and cannabis out of the apartment windows, it really is completely unacceptable but seems to be a part of living here. The management do nothing because they can't see or smell who it is, so they get away with it again and again with no consequences. Whereas I have to sit in my own home and smell the disgusting smells waft into my apartment. I am pretty sure I am not the only resident that is pretty miffed off about the situation. I pay a hell of a lot of money to live in this building and I truly do expect better. I do not see me renewing my contact at the end of my tenancy in January 25 as I am literally sick to death of my living situation that I am being forced into by inaction by the building management. If I wanted to smell weed, I'd go to Piccadilly Gardens, not be sat in my own space in my own apartment having to breathe it in. Think long and hard about whether this is the life you want to live before you move in here, the neighbours are noisy, people smoke all sorts of crap out their window which results in you having it in your apartment, on your clothes. People "accidentally" throw disposable BBQ's down the bin chute and set fire to the building at 11pm and get away with it by claiming ignorance. Now, because no one can use the bin chute, people just pile their trash in the door of the bin chute and think this is an acceptable way to behave and the building just accept it and send someone to collect the trash! THERE ARE NO CONSEQUENCES FOR REALLY BAD BEHAVIOUR! It's embarrassing and I do not understand how people get away with what they do in this building, the management are WEAK, I've also heard them negatively discussing residents in person to each other and also came across a TikTok video by one of the concierges, which was clearly about a resident as I know the resident in question. Completely unacceptable, I'm sure the resident/residents would be absolutely mortified if they knew what was being said about them behind their backs by employees of the building that they live in! Property management has been terribly poor. We moved into an apartment that someone else had lived in before us, they completely trashed the apartment. It's unbelievable from my point of view, in January my 12m tenancy will be done and I plan on making a move away from here as it is affecting my mental health.

A lot has changed since I’ve moved here (a year ago). Unfortunately, I share a floor with students who are inconsiderate of their neighbours and I was under the impression the building doesn’t take on students, if I have known I’d have considered another property. Bin chute hasn’t been in use for a while, whilst I understand this is because of tenants not following instructions, this has added to my experience as a tenant in the building. The building needs to look into long term measures of dealing with this problem, as it’s frustrating to be living 30+ floor high and having to bring my bins down.