B5 Central, B5

Please tell us about the good and bad aspects of living in your local area:

The location is good. Only 15-20 mins walk to grand central for instance. However, parking is a big problem and the management is even worst.

How has the building management responded to any problems or issues you have raised:

The response was only an email or verbally saying "we're planning to getting it fixed" when you called.

Please share one thing (or more) which you wish you had known before you moved in:

Truth about the parking and the plan that the council would not support and even decreases parking area for residents.

Please tell us about the good and bad aspects of living in your local area:

The house is smaller than average. Very noise as many owners rent out this as B & B but seems can't be controlled by the management co. Burglary is frequent in this site area. Therefore, each house needs to install an alarm and warning message in front of their house to advise the robber don't go to the house.

How has the building management responded to any problems or issues you have raised:

About the parking : The management co responded when I asked again after 14 working days. It seems nothing to explain just told me all terms and conditions are the developer's decision. No any solution has been raised. The response on after-sales service (developer) is quicked but the answer seems not to meet the standard. No solution has been raised also. No intention of sorting out any problems but a task to complete any inquiries and close files. About the rubbish bins: The rubbish bins provided are the large ones (for public use) so the cleaner refuses to empty the bins. I call the council they told me my bins have been collected by the developer due to it is not a new build. I told the management office but no action was to be followed. I call help from the cleaner, and one was agreed to follow. I have been provided the suitable bins after one month.

Please share one thing (or more) which you wish you had known before you moved in:

Parking policy (only 10 days could be used by visitors, apply for a permit before using it And the parking space could not be used by owner's friends due to no permit even when it is available)

Please tell us about the good and bad aspects of living in your local area:

There isn’t much around the local area but you can walk to a local small supermarket. There’s coffee shops not too far away too. Litter is a problem in the area and I think we have too many weeds in the paving. Bin collection get missed on the odd occasion and it took us a while to get bins initially but generally the area is a decent one

How has the building management responded to any problems or issues you have raised:

Yes. We still have a slight worry in the fence, I wouldn’t say this was fixed brilliantly but they have always been helpful when we have needed them

Please share one thing (or more) which you wish you had known before you moved in:

Our drawings didn’t match the size, this took away from initial excitement

Please tell us about the good and bad aspects of living in your local area:

Very conveniently located! All amenities in close proximity. 5 minute drive or 15-20 minute walk to Birmingham New Street station and city centre which is full of shops restaurants and bars. 5 minute walk to McDonald’s, greggs and co-op, gp practice and dentist. Car park and visitor spaces available. Park on development but also near moonlight and sunset park. Can’t hear much traffic noise from inside even though on a busy road.

How has the building management responded to any problems or issues you have raised:

Building management are easy to contact and fix any problems promptly.

Please share one thing (or more) which you wish you had known before you moved in:

I would advise a new neighbour to consider, when inside property it is almost soundproof from traffic noise, if south facing property you will likely have the windows open which can be noisy.

Please tell us about the good and bad aspects of living in your local area:

Excellent location. Walking distance to Birmingham City Centre. Parking availability is not great and limited.

How has the building management responded to any problems or issues you have raised:

Poor response from property management- ground solutions team. Tend to give a lot of excuses and not deal with the underlying issues/ concerns from residents. Barrett’s team have been helpful.

Please share one thing (or more) which you wish you had known before you moved in:

The full regulations of the parking before moving in/ buying the property.