Bishop's Glade, HG4

Please tell us about the good and bad aspects of living in your local area:

Very nice area with ammenities, plenty of shops , nice neighbours nice pubs in Ripon Town centre!!!

Please share one thing (or more) which you wish you had known before you moved in:

How bad the customer services are, and how they just constantly lie

What is the best feature of your home:

Nice area, but so let down by aftercare who are just seemingly not bothered untill you go on social media

Please tell us about the good and bad aspects of living in your local area:

Area is very nice with lots of shops etc. Nice neighbours, lots of amenities, all within easy access

Please share one thing (or more) which you wish you had known before you moved in:

How bad they want to sell but how bad they are as soon as you are in.

What is the best feature of your home:

It's a very nice home shame about the build quality

Please tell us about the good and bad aspects of living in your local area:

Ripon is a great city with a blend of easy access rural countryside and the standard amenities you would expect in a suburban location.

How has the building management responded to any problems or issues you have raised:

Still awaiting snags to be resolved over a year after raising them.

Please share one thing (or more) which you wish you had known before you moved in:

None

Please tell us about the good and bad aspects of living in your local area:

Ripon is an absolutely stunning city, and the people are very friendly. People are clearly proud to live here and there is a real civic feel about the place; for example, around remembrance time the city is covered with tens of thousands of poppies knitted and put up by local residents, and there are regular fireworks, markets and concerts in the market square including at New Year. Road links to Leeds, Harrogate and York are good, and there's regular buses with number 36 serving Harrogate and Leeds every 10 minutes, for example. Local schools are excellent, with two outstanding secondaries at the top of the street. There is a Co-op within 5 minutes walk and the city centre is an easy 20 minute walk. There is no anti-social behaviour or traffic noise, most plots have space for multiple cars. Bin collections are not great, with an inconvenient box system for recycling which is especially cumbersome. There are lots of shops and restaurants and most are small, local businesses rather than chains. We have a choice of four supermarkets with a fifth on the way. We have a lovely local cinema. The city has everything you need day to day, though you may need to have a nice day out to Harrogate, York or Leeds to go clothes shopping or get bigger items for the home.

How has the building management responded to any problems or issues you have raised:

Terribly. As I say, they have largely ignored us. They eventually visited us 10 months after we moved in, only after we threatened action, but have then failed to make contact with us since to arrange to deal with the repairs.

Please share one thing (or more) which you wish you had known before you moved in:

Good - the people and city are amazing and you will love exploring the fantastic walks around the development, particularly along the river Bad - the after sales service from Harron is painful

Please tell us about the good and bad aspects of living in your local area:

Very pleasant place to live, excellent transport links. Easy walking distance into Ripon. A lot of roadworks in the area-causing some traffic congestion but these seem to have finished now.

How has the building management responded to any problems or issues you have raised:

Lots of emails and phone calls and persistence needed, but then the snags get fixed.

Please share one thing (or more) which you wish you had known before you moved in:

When choosing with the developer the options for your house-eg kitchen, do your research first so that you thoroughly understand the choices open to you as some information wasn’t given to us, but was in the brochure. D your research ask loads of questions-and follow up with emails and phone calls-keep pushing for what you want.