Domain, RG1

Please tell us about the good and bad aspects of living in your local area:

The courtyard and communal living areas have essentially become a creche for the kids that live in the building. They are rarely supervised by parents and so run around shouting, screaming and crying. They kick balls at the walls, including those belonging to other properties. Despite multiple complaints from other residents and staff speaking to both the children and the parents, no real action has been taken and the issue persists from midday until around 21:00 nearly every day. It is impossible to relax or and enjoy your unit even with all windows closed to reduce noise. This is also not a practical solution during summer. It is inescapable and I am so glad to be leaving it behind.

How has the building management responded to any problems or issues you have raised:

Very slowly and in a very unsatisfactory manner. It can take weeks for anything to get done. Even the move-in process.

Please share one thing (or more) which you wish you had known before you moved in:

The number of kids that are in the building and the fact that they are allowed to run free every single day.

Please tell us about the good and bad aspects of living in your local area:

Great location ruined by the staff, and the management of which is ran by cortland etc.

How has the building management responded to any problems or issues you have raised:

NO THEY HAVE NOT THEY WILL DISREGARD ANY ISSUE YOU WILL BRING UP

Please share one thing (or more) which you wish you had known before you moved in:

How bad management of the flat could be, the fit and finish of the apartments is terrible

Please tell us about the good and bad aspects of living in your local area:

The location of the building is great, close to the Oracle and shops, main roads access. At the moment one side of the street is parking free and gets very busy. The property offers parking space which I pay for it and it's very disorganised, nobody respects the rules and many of car with no permit park there or even in places not to park in the car parking and it is ver annoying (I’ve got tired of complaining about it as no action were taken and still having it, I have many photos and videos with different dates - most recently 2 days ago - with this problem). Bin collection is awful, this is definitely an opportunity to improve, load of rats even inside the bin area which give access to inside the building. Regarding neighbours, as every place you have all kind of people so you get use to it…

How has the building management responded to any problems or issues you have raised:

If ia down to maintenance is perfect if is down to the property manager I am still waiting for answers as no emails get responded or actioned.

Please share one thing (or more) which you wish you had known before you moved in:

If you think taking the bin out is not nice, try to go inside the bin area to get rid of your bin… you’ll regret you have complained before. Use the dinner area, it is a great facility. Gym is good but make sure you take your stuffs to clean as people get sweat and don’t clear after use. 24 hour’s reception still a dream which never came true, I have countless time I couldn’t get my parcel as reception is empty… You will have problem with your postcode as some place cannot find this new postcode in your system. Save money to pay a year energy bill which you don’t have idea how much will cost to you. The build is pet friendly but your dog is not welcome to walk on premisses downstairs and neighbours will complain to you if tou do (even when tou pay monthly fee to have them in- which is not controlled and many people with dog in the building do not pay them at all and have Pets). Enjoy your view! Some apartments have an amazing view ( I love mine). Nowhere is perfect so enjoy the good you have in the building. I have shared many things because I true believe this can be sorted and become an amazing place to live! Great opportunities to improve!!

Please tell us about the good and bad aspects of living in your local area:

The apartment is in a good location with all grocery and meat shops within walkable distance. Reading Station is 12 min walk. Bus stops within 5 min. Indian grocery stores and eateries within reach. The apartment has bin collections every Thursday from the onsite trash disposal room. The parking on the property is limited. The windows seal pretty well and the noise levels are low. I haven't seen any anti social behavior around the site during my 1 year of stay.

How has the building management responded to any problems or issues you have raised:

Any issues or repairs have been attempted promptly. Since this is a new property there aren't many complaints. The intercom was not fixed for a long time due to required off site help. I couldn't use it much because it wouldn't work most of the times.

Please share one thing (or more) which you wish you had known before you moved in:

Reasonable wear and tear is accepted by the team, but the standards are expected at a professional level. They have a non refundable deposit option of one week but is not used towards the cleaning charges on vacation.

Please tell us about the good and bad aspects of living in your local area:

As Domain is located in the town centre, we have easy accessibility to station, super markets, restaurants etc which saves a lot of time.

How has the building management responded to any problems or issues you have raised:

They have responded so quickly whenever I raised any concerns and solved the issues without much delays.

Please share one thing (or more) which you wish you had known before you moved in:

The only concern I have is that there are limited number of parking slots.