Domain, RG1

I have lived at Domain for 2.5 years and it has been ideal. The location is brilliant for getting into town, the factilities are brilliant (having a gym on site is really useful). A cinema room for nights in and a BBQ in the summer it has been brilliant. The best thing about Domain has been the staff, from the secuirty team, cleaners to the management team. They have all been fantastic and helpful at every stage. Whether it is booking the various rooms or just for a friendly face when you come in after a long day and someone to say hello and greet you. I would highly recommend Domain whether in a couple or individual as I have done both. The building is clean, Apartments are of a great standard and if you do have any issues the Maintenance team are quick to get it sorted. Special thanks to Emily, Emilia, Nicola, Stephen and Georgie who have been fantastic.

We have been living in Domain for 2 and a half years. The staffs are always helpful and provide help whenever necessary. We love the courtyard and reception area. We enjoy the viewing process with Emilia. Emilia provides details which is clear and helpful. Definitely recommended!

Very cosy looking and warm! Great to invite friends over to use cinema room, gym and private dining! I’ve had a few events with friends and they love it here, always asking to move in lol- It’s also great in the summer with the courtyard BBQ, we tend to have a Community BBQ and events with other tenants which creates a lovely cohesive environment

The building and units are well-presented and styled. Most appliances are up-to-date but difficult to figure out inn some cases. Cleaning and upkeep could be much improved. A lot of the time it can feel like living in a student accommodation, in regard to both noise and upkeep, which is ridiculous at this price point.

Honestly DO NOT MOVE HERE! I lived at Domain Reading for over a year, Firstly the management and staff here will make you feel as if any of your issues regarding your apartment or the grounds itself are unreasonable. The manager will argue back and raise their voice at you as if you are insulting them when you have a genuine grievance regarding the upkeep of the building or the relocation of the smoking bins away from the front of the building, a common excuse they use to absolve themselves of fixing issues regarding other tenants throwing bins in the hallways and beside elevators is that its “Just Human Behaviour” They seemingly spend all day gossiping and chatting to each other but as soon as you need a email to be replied to you get radio silence for multiple days. My lease renewal was coming up and instead of getting it weeks ahead i was sent it 4 days before it was up and had to make a snap decision regarding me renting Parties are common here on the weekends and both staff and security do nothing which causes noise in to the early hours of the morning. Staff refuse to address this as I believe they have been also partying with tenants hence the lack of care in stopping the noise. The Bin Stores here are housing Rats the Size of Cats and quite a large number of them the floors in the bin store are covered in rat droppings. Bins are often not taken out and the bin store piles up and smells to high heaven. There was a thick swarm of flies in the bin store over summer Hot water usually takes forever to come out and when told of this issue i was told i should have patience and to wait longer for hot water to be available. I was not charged for electricity for over a year as domain struggled to sort out the electricity provider and we were barred from going out and getting our own electricity provider, I was frequently told to just save my money as they expected us to pay a large bill that bill was only provided to me last month well over a year into moving into the property, Maintenance has been amazing but due to the lack of willingness or apparent laziness by management, earlier this year I refused entry to a contractor to enter my property as i was out of town and i asked to reschedule, i was given written confirmation of the appointment being rescheduled but due to their lack of leadership, a contractor entered my property without my permission and had i not noticed things had been moved i would have been none the wiser, Maintenace ended up issuing me apology due to management being unwilling to apologise. YOUR MONEY IS BETTER ELSE SPENT WITH OTHER LANDLORDS THAT WILL RESPECT YOU AND WANT TO HELP WITH ISSUES IN YOUR APARTMENT.