Duo at Upperbanks, OL16

Please tell us about the good and bad aspects of living in your local area:

The area is fantastic and close to a wide range of amenities that cater to everyone. It is convenient and everything you need is within walking distance, but also has multiple transport links nearby should you need to go further out (train, tram, bus interchange). There is a large amount of parking availability and very minimal noise coming into the flat from traffic, which is impressive considering the flat is next to a main road. There has been no antisocial behaviour and everyone within the complex has been kind and respectful.

How has the building management responded to any problems or issues you have raised:

Building management have been very quick to respond to issues I have raised. Upon moving in, the fridge was not working, so I rang the concierge to request help. They had sent somebody to help immediately, and the issue was fixed within 30 minutes. It is reassuring to know that there is such a reliable team on hand.

Please share one thing (or more) which you wish you had known before you moved in:

It would be nice to know the demographics of people living here to know a bit more about who lives in the development, and who we would be having community events with. (Not sure if this is GDPR compliant though so may not be possible!)

Please tell us about the good and bad aspects of living in your local area:

Lots of shops and entertainment conveniently nearby. Perfect for last ditch shopping or quickly nipping to get things.

How has the building management responded to any problems or issues you have raised:

Everyone has always responded Quickly and efficiently, the 24/7 reception and contacts are great.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing i wish i had known before moving in really, everyone i had spoke to leading up to move in and after have been accommodating and helpful as it was my first time going through this process

Please tell us about the good and bad aspects of living in your local area:

So far living here has been amazing, the location is very central to the shops and bus station, I haven’t had any issues with finding my way around.

How has the building management responded to any problems or issues you have raised:

They’ve been very helpful and always ready to assist.

Please share one thing (or more) which you wish you had known before you moved in:

Make sure to confirm various necessities that may be important to you

Please tell us about the good and bad aspects of living in your local area:

Bus station and tram are at walking distance. Walking distance to town centre. Parking is across the street which sometimes seems annoying to me.

How has the building management responded to any problems or issues you have raised:

Yes, they normally give a quick response and offers early solution to problems

Please share one thing (or more) which you wish you had known before you moved in:

No built in microwave oven. I have to buy a new for myself.

Please tell us about the good and bad aspects of living in your local area:

I feel very good here…it is quiet, clean, good view…there is security, the services provided are of high quality.

How has the building management responded to any problems or issues you have raised:

They are always there, fast and you always find the solution according to your needs.

Please share one thing (or more) which you wish you had known before you moved in:

Shared experiences are always good because we all appreciate the beautiful and wonderful spaces. Expectations were so high when coming to live here and the services offer us every day satisfy us and make me happy to live here.