Kingfisher Grange, SO31

Please tell us about the good and bad aspects of living in your local area:

Kingfisher Grange is a very nice development, houses are really good quality, spacious. Lovely neighbourhood.

Please share one thing (or more) which you wish you had known before you moved in:

Maybe take your time to view all the house/ flat.

Please tell us about the good and bad aspects of living in your local area:

Good local shops with a Tesco just over the road. Hedge end has a good range of home improvement shops and clothes and food areas. Hamble village is a cute little village and lovely in the summer.

Please share one thing (or more) which you wish you had known before you moved in:

We were told the development was almost finished with only one other area to go. Funnily enough they’re still going now some two years later, I’m pretty sick of the building noise, unfinished roads and mess,

What is the best feature of your home:

Room sizes are spot on. The lounge is massive and works well as a lounge/diner. Nice access to the garden.

Please tell us about the good and bad aspects of living in your local area:

Like: Great community spirit with great neighbours who look out for each other. Location is great only moments from the motorway. Dislikes: Taylor Wimpey will worm their way out of anything in order to save a few quid, despite the wonderful promises made during the sales experience. Various problems with our four bedroom home are still outstanding almost three years on. We submitted our snagging list a short time after moving in which identified missing insulation, missing sealant, a front door that was not correctly fitted, poor workmanship on the interior fittings, a dangerous garden, a leaning shed, unfinished landscaping, chipped and broken bricks within the house structure, missing window locks, missing fuse box locks, missing boiler casing, For the second winter running the flat roof on the bay window has failed and their uncaring attitude has resulted in water pouring in to a bedroom for an extended period of time damaging carpets. Their initial response was to deny all accountability. Unfortunately I had to get the NHBC involved. Almost three years in , and only a few of the items above have been addressed, the above list is not exhaustive and after many unanswered emails , phone calls and silence we are still unsure when or if there is commitment to complete the works. Taylor Wimpey are not interested , are not customer focused and are uncaring at best negligent at worst when it comes to finishing our home and communal areas within the estate.

Please share one thing (or more) which you wish you had known before you moved in:

How poor the after sales service would be.

Please share one thing (or more) which you would change about your development:

The Disgraceful state of the garden. The garden was laid on building rubble. Despite there being a heatwave when we moved in Taylor Wimpey attempted to claim that the topsoil had washed away. I had to pay £1,500 to have part of the garden paved so it could be used. The rest of the garden remains unusable with a shed that is about to collapse. Their response to my challenge........silence

Please tell us about the good and bad aspects of living in your local area:

Very good local amenities- close to big store, motorway and beautiful countryside.

How has the building management responded to any problems or issues you have raised:

Yes - we put together a snag list and have someone coming round for the day to work through the list, and have had done other people attend to do bits this guy obviously can’t.

Please share one thing (or more) which you wish you had known before you moved in:

That you cannot board your loft as it would invalidate your warranty.

Please tell us about the good and bad aspects of living in your local area:

Nice development local to supermarket and restaurants local to motorway

Please share one thing (or more) which you wish you had known before you moved in:

On the estate nearly all the property have allocated parking spaces or drives or even garage, but we live around the green and its socal parking would like a space which is numbered for each property but that's all.

Please share one thing (or more) which you would change about your development:

We would like slightly bigger lounge dinner so we're thinking of single story extension just for dinning table .