Savills
Mercer West & Madison East, LS2
Ranked 4th out of 18 in Leeds
By Savills
4.79
Adequate transparency
This development has an adequate number of verified resident reviews written in the last 12 months.
Facilities
24hr onsite management
Bike storage
Concierge
Gym
Wifi included
Facilities
24hr onsite management
Bike storage
Concierge
Gym
Wifi included
Savills
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See how residents rate this development
35 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.83
Facilities
4.69
Design
4.80
Location
4.89
Value
4.71
Management
4.71
Viewing 1-5 out of 35
Ahmed AlMunifi (Tenant)
Verified Resident
Mercer West & Madison East, LS2
Oct 2024
Cozy and Warm Environment
Ahmed AlMunifi (Tenant)
Verified Resident
Mercer West & Madison East, LS2
Oct 2024
Please tell us about the good and bad aspects of living in your local area:
Given that it’s a new development, I am happy that there’s at-least a supermarket! I know that renting out retail spaces take a while so I would expect the area to be much more developed in the future.
How has the building management responded to any problems or issues you have raised:
Yes, and they were fast with their response whenever I’ve rained an issue on the app.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing much really, everything’s so far has exceeded my expectations.
Facilities
Design
Location
Value
Management
E Lister (Tenant)
Verified Resident
Mercer West & Madison East, LS2
Oct 2024
Built for purpose & convenience
E Lister (Tenant)
Verified Resident
Mercer West & Madison East, LS2
Oct 2024
Please tell us about the good and bad aspects of living in your local area:
The development is in a great location of Leeds with a 5 minute walk into town and I always feel safe around here, even as a women walking late at night. I don't have a car so having convenient access to the bus station and nearby bus stops, I can pretty much travel anywhere within a few minutes walk. The Sainsburys is super convenient also.
How has the building management responded to any problems or issues you have raised:
Any problems or enquiries have been responded to within good timing and with helpful advice/recommendations.
Please share one thing (or more) which you wish you had known before you moved in:
The rooftop hasn't had furniture on since moving in January and isn't supposed to be getting any until next summer which is slightly disappointing, but I am sure it will be worth it when it is finished.
Facilities
Design
Location
Value
Management
Manager response
Thank you for your kind words! We’re thrilled that Mercer West provides a refreshing environment for working from home and that the design details and convenient location are enhancing your experience. We're looking forward to the rooftop’s completion as well—it will definitely be worth the wait! Thanks again for sharing your feedback! Best,
Posted by
Katy West, General Manager
Oct 2024
Sam S (Tenant)
Verified Resident
Mercer West & Madison East, LS2
Oct 2024
Very functional and friendly place to live
Sam S (Tenant)
Verified Resident
Mercer West & Madison East, LS2
Oct 2024
Please tell us about the good and bad aspects of living in your local area:
Good access to all shops without being in the middle of town, good amenities like coffee shops and sainsburys for essentials
How has the building management responded to any problems or issues you have raised:
Any maintenance problems have been sorted instantly and to a good standard
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known the rooftop terrace wouldn’t be ready and furnished for summer
Facilities
Design
Location
Value
Management
Manager response
Thank you for your detailed feedback! We're delighted to hear that you find the building functional and appreciate the working spaces and décor. We're especially pleased that Dan, Rae, and the rest of our team have been able to make you feel at home—they truly enjoy getting to know our residents and providing a friendly, down-to-earth atmosphere. It's great to know that the surrounding amenities are convenient for you, and we’re glad we could address any maintenance needs quickly and effectively. Your recommendation means a lot to us, and we’ll continue working hard to make sure you have a comfortable and enjoyable experience. Thank you once again for sharing your thoughts!
Posted by
Katy West, General Manager
Oct 2024
India lewis (Tenant)
Mercer West & Madison East, LS2
Oct 2024
The perfect flat
India lewis (Tenant)
Mercer West & Madison East, LS2
Oct 2024
Please tell us about the good and bad aspects of living in your local area:
Everything outside your door step with the bus station just across the the road you can head anywhere in Leeds, with John Lewis being only minutes away you have shops and restaurant at your delight
How has the building management responded to any problems or issues you have raised:
Yes the are quick to respond, we noticed a light had gone and within a couple of hours it was fixed
Please share one thing (or more) which you wish you had known before you moved in:
Nothing the team was very helpful in letting us know everything before we moved
Facilities
Design
Location
Value
Management
Manager response
Thank you for your lovely feedback! We’re so glad to hear you’re enjoying the spacious flat, the design, and the facilities. It’s great to know the location and nearby amenities have been convenient for you, and we’re thrilled our team could be helpful during your move-in. Thanks again for recommending us! Best,
Posted by
Katy West, General Manager
Oct 2024
Katie (Tenant)
Verified Resident
Mercer West & Madison East, LS2
Oct 2024
Friendly, unique and homely!
Katie (Tenant)
Verified Resident
Mercer West & Madison East, LS2
Oct 2024
Please tell us about the good and bad aspects of living in your local area:
Good Fab location, could not ask for more. Facilities are also great (gym, co working spaces, kitchen area with free tea and coffee, big TV which is great for hosting and a Sainsbury’s downstairs). Staff are also amazing and the building has a real community feeling! Bad Maintenance could be a bit quicker. If you have an urgent issue, they are really efficient but little jobs take ages to sort - have to continually chase.
How has the building management responded to any problems or issues you have raised:
Urgent issues are addressed quickly but little enquiries (such as decoration) could be answered quicker. Tend to have to chase for a response.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing from me - the viewing was very informative!
Facilities
Design
Location
Value
Management
Manager response
Thank you for sharing such thoughtful feedback! We’re so pleased to hear you’re enjoying the community feel, design, and facilities. It’s also great to know that the location and amenities are making life even more convenient for you. We appreciate your input on maintenance response times and are continuously working to improve in this area. Thanks again for the recommendation! Best,
Posted by
Katy West, General Manager
Oct 2024
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Mercer West & Madison East, LS2
Ranked 4th out of 18 in Leeds