Snowdon Grange, TA20

Please tell us about the good and bad aspects of living in your local area:

The area is bright, bold and modern. With plenty of potential for families of all kinds.

Please share one thing (or more) which you wish you had known before you moved in:

Abri are an amazing Housing association been with them for 9 yrs absolutely cracking team.

Please tell us about the good and bad aspects of living in your local area:

Spacious new homes in a semi rural location but within walking distance to shops, schools and fields! Close to train stations and bus routes so excellent for commuters. Recycling & waste bins are collected on separate days but always the same week. Minimal - no traffic noise from my situated house so very peaceful to sit outside in the evening. Some antisocial behaviour has been reported at the local park but this has soon stopped. Street lighting is unpredictable, some work and some don’t.

How has the building management responded to any problems or issues you have raised:

The site manager responded to me by saying “everyone has that problem” so showed no compassion, urgency or apology towards the water pressure issue. All contractors that have come to the house however, have been lovely!

Please share one thing (or more) which you wish you had known before you moved in:

Lovely area, peaceful garden atmosphere during summer evenings and a real sense of community.

Please tell us about the good and bad aspects of living in your local area:

Local to the area so knew what it was like prior to buying. Brilliant transport links to bigger towns and beaches. Street is nice and quiet. Have been some anti social issues partially due to the sales staff not informing us we’d be near social housing, and the social housing company don’t seem to vet any tenants.

How has the building management responded to any problems or issues you have raised:

Within the first 8 weeks when you have meetings with the site manager excellent. However site manager has left now and when you go via customer service you have to be prepared to chase and chase and chase as they don’t seem to pickup emails or follow up on anything.

Please share one thing (or more) which you wish you had known before you moved in:

House has a lot of extras as standard where other developers would need to pay additional. Would be nice to see the options list prior as the sales lady we seen when buying told us there wasn’t a list we could see…

Please tell us about the good and bad aspects of living in your local area:

Nice development the properties are nice. Moved in Feb and roads in estate only just now finished. Shops about 20 min walk bins have been good and it's quiet

Please share one thing (or more) which you wish you had known before you moved in:

Sometimes the mix of social housing and private tenants can often cause problems. I would make sure private buyers know which plots are social and which plots are private so they understand as it doesn't seem like they are made aware before they buy

Please tell us about the good and bad aspects of living in your local area:

It’s a lovely development to love on although it is very far from and shops everything else, there’s one bud that stood outside on the road all the other you have to get from town which is approx 20 mins away

Please share one thing (or more) which you wish you had known before you moved in:

It’s not very neighbourly unfortunately, although I feel this is due to me being housing association tenant in the middle off loads off private homes