The Chocolate Factory, BS5

Please tell us about the good and bad aspects of living in your local area:

There are lots of great facilities in Easton and the surrounding areas, including parks, independent shops and a mix of pubs. There is also a great community feel locally; it is really multi cultural and feels really safe for families. Being right next to the cycle path is also a bonus.

How has the building management responded to any problems or issues you have raised:

Generally well, although we get the sense they’re really understaffed

Please share one thing (or more) which you wish you had known before you moved in:

It would take a while for the surrounding buildings to complete

Please tell us about the good and bad aspects of living in your local area:

The area is full of small, local options – the Greenbank pub, Matter Wholefoods, Cafe Este, Cafe 5, Sweetmart (an institution!), Garden of Easton, Whitehall Tavern, Public Market... list goes on! They have excellent quality of food, drink, grocery options.

How has the building management responded to any problems or issues you have raised:

The agency managing our rental place is extremely slow. There are still unresolved issues in the house after almost two years of living here.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing in particular – the house is great to live in, neighbourhood and neighbours are amazing – it's super.

Please tell us about the good and bad aspects of living in your local area:

I love living on this area. There’s a great community feel with street parties in the summer, play out Sundays for kids and friendly neighbours. It’s not far from to commute to town and good transport links with the nearby train station and motorway access. Great independent shops, cafes and pubs nearby. I love easy access to the green spaces of St George’s park, Eastville Park and Greenbank Cemetery.

How has the building management responded to any problems or issues you have raised:

Yes, once the housing association has finally passed on any issues the service from the developer has been good.

Please share one thing (or more) which you wish you had known before you moved in:

The neighbour is fantastic, I feel really at home here.

Please tell us about the good and bad aspects of living in your local area:

Greenbank is a vibrant and fun place to live! The community have made me feel so welcome, there are street party's in the summer, Christmas community events and pop up markets! Greenbank never fails to suprise me with it's diversity

How has the building management responded to any problems or issues you have raised:

Not great! No recognition for the mistake with the bathroom.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known more about buying more of my property and information on how to do this moving forward