The Junction, LS12

Please tell us about the good and bad aspects of living in your local area:

Great area, close to shops and pubs and a 10 minute walk into town centre. Its also next to the canal so greenery is on your doorstep.

How has the building management responded to any problems or issues you have raised:

They have helped in a timely and polite manner - no complaints.

Please share one thing (or more) which you wish you had known before you moved in:

I have no complaints, everything was explained to us in detail and all questions were answered.

Please tell us about the good and bad aspects of living in your local area:

Pros of living in the area is that it’s quiet, calming, has a lot of everything you could possibly need, and close to the train station, however the con is that it’s a bit of a walk from the city center.

How has the building management responded to any problems or issues you have raised:

As I mentioned above, I faced a huge problem with the council tax and Don was able to help me get it resolved in a very short period of time.

Please share one thing (or more) which you wish you had known before you moved in:

TO SIGN IN TO LEEDS COUNCIL TAX AS A STUDENTTT!!!!!!!!

Please tell us about the good and bad aspects of living in your local area:

Nothing to complain about. Fabulous stay. Traffic noise was fine and was able to reach local amenities

How has the building management responded to any problems or issues you have raised:

Never had any issues so I wouldn’t need to have any contact as such

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing major I feel like I needed to know prior. Happy customer

Please tell us about the good and bad aspects of living in your local area:

Sainsbury's is ~15min away. City centre is ~30 min away. I wouldn't really recommend the area as although it's advertised to be central it's not really close to any main facilities.

How has the building management responded to any problems or issues you have raised:

The water outage was my biggest issue, which they opened the communal areas toilets as a temporary solution for or offered spare rooms toilets for us to use. This is however still inconvenient. We tried to negotiate the one month free upon renewing our contract and they didn't really care whether we stayed or left over this free month. Although, it would have definitely costed them more to have a new tenant in the apartment especially as they would need to clean it and fix any wear and tear issues in addition to the one month free they would give them.

Please share one thing (or more) which you wish you had known before you moved in:

The water outage will happen frequently and unexpectedly. I am writing this review whilst waiting for the water to start running again and I am really frustrated with this situation. I also wish I had known that the management's communication is so poor especially the emails they keep on sending about the bin chutes and the building. The tone of these emails is just not right

Please tell us about the good and bad aspects of living in your local area:

I have been living here for more that a year and a half. Unfortunately the things that have been advertised in order attract us into this nice establishment were mostly untrue.

How has the building management responded to any problems or issues you have raised:

No the management avoids to meet with us and the communication going out is inaccurate and unreliable.

Please share one thing (or more) which you wish you had known before you moved in:

The gym has never been delivered although although the surrounding buildings have without any problems with permits.