The Kell, ME4

Please tell us about the good and bad aspects of living in your local area:

Very good location as close to shops, train links into London and has a lovely vibe to it. We even have a shop in the building which is so convenient

How has the building management responded to any problems or issues you have raised:

We have had a couple of normal issues ie our washing machine broke. They responded promptly and got us a new machine!

Please share one thing (or more) which you wish you had known before you moved in:

I don’t wish I knew anymore before moving in. I was given very good information about the building and area

Please tell us about the good and bad aspects of living in your local area:

The apartment is very convenient located near a supermarket. The area also feel safe to live in, which is important to me being a woman. However, transport isn’t easy.

How has the building management responded to any problems or issues you have raised:

The building management has helped to answer my queries, ensuring I have a comfortable stay.

Please share one thing (or more) which you wish you had known before you moved in:

Location for transport and the connection links to go to the office.

Please tell us about the good and bad aspects of living in your local area:

The Kell is in a fantastic location with great access to shops like ASDA, Londis, and Tesco, as well as restaurants like Mast & Riggings and The Deep End. There are also plenty of open spaces nearby. Transport links are convenient, making commuting easy. The area is peaceful, with good parking and well-maintained surroundings. Bin collections are regular, and there are no major issues with noise or anti-social behavior. It’s a peaceful environment to live in, and its proximity to the university makes it even more convenient.

How has the building management responded to any problems or issues you have raised:

Moving out of my childhood home was difficult, but the team at The Kell made the transition so much easier. From the beginning of moving into a year after I moved out, they were there to assist with paperwork and support me in handling responsibilities. Cameron and Neelam, in particular, made us feel truly valued, and we deeply appreciate all their efforts. Their care for residents went beyond just providing a place to live it was about creating a community where we could grow. They truly helped me navigate the transition smoothly, making sure everything was handled responsibly. We’ll definitely miss this place and the wonderful management team!

Please share one thing (or more) which you wish you had known before you moved in:

How amazing the community and management would be! It made settling in so much easier.

Please tell us about the good and bad aspects of living in your local area:

The community is welcoming, with friendly neighbours. There are beautiful parks. The area is clean, safe, and family-friendly. Overall, it's peaceful place.

How has the building management responded to any problems or issues you have raised:

The building management has been responsive and efficient, always addressing issues promptly and keeping residents well-informed throughout the process. Their communication is clear, and they follow up to ensure everything is resolved to satisfaction. Neelam and Cameron show genuine helpfulness and take immense pride in their work. Their dedication is demonstrated as they consistently go above and beyond to assist others, ensuring a positive and enjoyable experience.

Please share one thing (or more) which you wish you had known before you moved in:

That there are a vast number of amenities nearby such as rock climbing, Londis and the Pub.

Please tell us about the good and bad aspects of living in your local area:

Close to all amenities, like Asda, Londis and a Pub, as well as the motorway and the university campus

How has the building management responded to any problems or issues you have raised:

They always help with very prompt timings no matter what time of day it is

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about all the amenities which are so close and easily accessible to the building