The Kettleworks, B1

Please tell us about the good and bad aspects of living in your local area:

The building itself is quite nice. But the area it is in has become quite dangerous. Car robberies are a nightly thing, and the local council and management refuse to do anything.

How has the building management responded to any problems or issues you have raised:

We once reported mold in the property, and the only thing the landlord did was paint over it. A few months late this was back worse than before.

Please share one thing (or more) which you wish you had known before you moved in:

That the location would become unsafe. It was not when we orignally moved in.

Please tell us about the good and bad aspects of living in your local area:

Jewellery Quarter is great if you work in town. The block is on the far edge of the quarter and all the new blocks have empty retail units in but I think the area will be better as these are filled. At this end of the Jewellery it's good for jewellery shops (shocking) and pubs/bars- the other amenities are at the other side, closer to St Paul's square.

How has the building management responded to any problems or issues you have raised:

Slow to respond. Didn't tell us when they had put the flat on the market. Ended up locked out when property management company broke our lock- very little response or action. We were out the house for 8 hours.

Please share one thing (or more) which you wish you had known before you moved in:

It's quite a bit further to new street station than you might first think! The service you get isn't comparable with the price you pay to live here.

Please tell us about the good and bad aspects of living in your local area:

The area is centrally located, just few minutes walking to the central library, or Birmingham arena. Tesco maxi is located 1 minute walking, and Lidl is 1,5km. There is a Tesco metro nearby. Many pubs and local breweries. What I personally don't like is the rubbish! in pope street or Camden street are both dirty. No public cleaning is offered.

Please share one thing (or more) which you wish you had known before you moved in:

in order to get a parking you have to spend a lot of money and there is already a long queue.

What is the best feature of your home:

The location, the kitchen, bathroom and bedroom. Gym.

How has the building management responded to any problems or issues you have raised:

The management of the building has been poor. As we experienced it ourselves. We had a electrical emergency problem and we spent over 10 hours to deal with a problem.

Please share one thing (or more) which you wish you had known before you moved in:

All emergency contact. Landrord number. This would be useful

Please tell us about the good and bad aspects of living in your local area:

The property is good but the neighborhood has become noisy.

Please share one thing (or more) which you wish you had known before you moved in:

The small storage areas and lack of enough cupboards.

What is the best feature of your home:

Its a new home and I’m the first One to live there.