Willowbrook Grange, CW2

Please tell us about the good and bad aspects of living in your local area:

The streets are clean and for the most part kept tidy. There is a local pub, a nice restaurant, coffee shop and petrol station all within walking distance. I feel very safe and happy living in this area.

How has the building management responded to any problems or issues you have raised:

When we first moved in and issues were raised, someone came to fix them in the first 2 weeks.

Please share one thing (or more) which you wish you had known before you moved in:

We had no idea that the ariel wouldn't be included so were scrambling to find someone to fit an ariel for us.

Please tell us about the good and bad aspects of living in your local area:

Love living here so close to the motorway for excellent commute links and so close to the train station. Yet out of the way.

How has the building management responded to any problems or issues you have raised:

Not all of them have been responded to or sorted so that is taking a little longer than we would have hoped really.

Please share one thing (or more) which you wish you had known before you moved in:

How slow it would’ve been to get snags sorted.

Please tell us about the good and bad aspects of living in your local area:

Nice quiet location, shop close by lovely neighbours

Please share one thing (or more) which you wish you had known before you moved in:

Some issues are still ongoing 3 years later.

Please tell us about the good and bad aspects of living in your local area:

Very good area. Very peaceful and lots of available parking. The neighbours are all nice and easy to get along with.

How has the building management responded to any problems or issues you have raised:

Yes they have always responded well and on time and have sorted out any issues.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the walls are plaster boards and it’s hard to paint over them.

Please tell us about the good and bad aspects of living in your local area:

Since the development has been built, there has been a petrol station, shop, greggs, Costa and Pub built - we are really happy with these things. Bin collection is good and with having a driveway we have good parking availability. Living directly adjacent to the main road presents the obvious noise issues and Taylor Wimpey have done very little to address our concerns regarding speeding on the site, particularly by its employees/contractors.

How has the building management responded to any problems or issues you have raised:

When discussing the garden issue with TW, they stated that they would come and returf as they appreciated the finish was poor, however, could only do the work six months later - we did not want to be without a garden for this long and so rejected the offer. Of note, our neighbour accepted the offer and have had no garden for over 2 years now

Please share one thing (or more) which you wish you had known before you moved in:

Be sure to ask if the plans to the development are final - we found that the site plan we had seen before we bought changed after we bought and certain sections were changed and moved closer that we were originally led to believe