Woodnook, BB5

Please tell us about the good and bad aspects of living in your local area:

Genuinely happy with the property but the location is around the corner from a rough area. I love there communal picnic area, it is such a great idea. I love that we are walking distance to shops and town.

How has the building management responded to any problems or issues you have raised:

We had a leak that was sorted really quickly and done really well

Please share one thing (or more) which you wish you had known before you moved in:

I knew everything that could have been known before moving in

Please tell us about the good and bad aspects of living in your local area:

Always rubbish in the back alleys, the property had consistent damp issues which took over a year to fix from raising a complaint

How has the building management responded to any problems or issues you have raised:

It took a year to resolve a damp request which was due to faulty leak in the back door with two kids in the property

Please share one thing (or more) which you wish you had known before you moved in:

You can hear quite easily through the walls so hear neighbours often and the alarm system in the properties are known to be faulty and beep intermittently ever 60 seconds and no action to resolve it

Please tell us about the good and bad aspects of living in your local area:

Our house really good and excellent management by the people who’s handling the payments and maintenance. A bit of concern just our neighbouring back alley we’re they’re very untidy, not collecting the bins and just threw their rubbish outside back alley. Also sometime using my front fence leaving some dirty mattresses or some old furniture. So I rung our council to collect them. The gate always leaves open and unlocked. But overall the management in our property are all very helpful and excellent. Placefirst property I always like them people and I like the house I’m living in for nearly 7 years next year i stay in this property I got no problem at all.

How has the building management responded to any problems or issues you have raised:

Excellent,. People are very helpful. Reliable and easy to talk to.

Please share one thing (or more) which you wish you had known before you moved in:

Just our neighbours, in the other side of the road, I think people who own the houses, most are not very tidy. Also my bin outside was nicked twice, even straight away after the bin wagon just emptied my bin, and went to collect my bin was gone. Also I wish they’re more tidy about the recycling.

Please tell us about the good and bad aspects of living in your local area:

When we first moved in we were told the empty pub would be turned into a nice coffee shop/ working space but it’s actually a HMO. There’s a corner shop and a deli and a few pubs and restaurants round the corner - the transport links are great, only ten minutes to the train and bus station and five minutes to the bus stop to Manchester. I don’t drive so can’t comment on parking but guests don’t seem to struggle. The traffic noise is very loud on Nuttall Street, and the police have knocked on several times to ask if we have CCTV footage due to fights on the street. Bin collections are a nightmare because neighbours cannot be bothered to put their waste in the correct bins, steal bins or just dump their household waste in the alley. There’s a general feeling that people do not care about the area they live in - which is a real shame. It’s great that Place First allow pets. I think the value for money is about right for the area but could be improved.

How has the building management responded to any problems or issues you have raised:

Some problems are resolved really quickly - for instance a reoccurring blocked drain, has been resolved within 48 hours every time. Our boiler broke in the winter and an engineer was round within two hours (he did say it is likely to break again this winter and nothing has been done as a contingency). On the other hand our back door broke and we couldn’t use it for a month which was a nightmare for accessing bins etc. We have lived here for over five years so I think the amount of issues raised in the period of time and the response generally has been excellent.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that the area is not well looked after by the neighbours and that people drove like lunatics down the Main Street - our property is pavement fronted and it can be incredibly loud and can feel unsafe when coming onto the pavement (I would hate to try to wrangle a pushchair from the doorstep onto the pavement with cars speeding past)

Please tell us about the good and bad aspects of living in your local area:

Very local to public transport which is really good. House is set out well and is perfect for a first time renter.parking isn’t the best as there is approximately 15 spaces at front and 3 times the amount of that are residents

How has the building management responded to any problems or issues you have raised:

Very fast and reliable when speaking to Dawn. Highly recommend

Please share one thing (or more) which you wish you had known before you moved in:

Back gate could have done with having a look at It seems to have been put together on the cheap