A guide to living in City of Edinburgh

Please tell us about the good and bad aspects of living in your local area:

As the Platform development is in the Leith area of Edinburgh, there is an abundance of shops from the local convenience shops, to two Tesco superstores and a Lidl within a radius of a ten to fifteen minute walk. Leith Walk with plenty of bars, and restuarants again is a fifteen minute walk, and you are within a short walk to Pilrig and St. Marks park. Should you wish to travel further afield, the local excellent bus service will take you into the centre of Edinburgh in ten minutes. The Plafrom development has been built in a quiet residential area, with no anti-social behaviour or traffic noise, so if it is a riotous neighbourhood you wish to live in, Platform is not for you.

How has the building management responded to any problems or issues you have raised:

In regard to any issues that I have had with my flat, the maintenance team have resolved these very quickly and interactions with the team; Matt and Arek, have been nothing but professional and their knowledge of the property and services in the apartment is first class.

Please share one thing (or more) which you wish you had known before you moved in:

After sixteen years, unfortunatley I had to move from my previous flat. I viewed various developments and properties around Edinburgh. My main reason for choosing Platform, was that the agent who showed me around; Jay. His friendly nature, professionalism, and in depth knowldge of any questions that I had were easily answered.

Please tell us about the good and bad aspects of living in your local area:

We love the quietness of the place. The traffic is not too crowded either. The shops are in a good walking distance not too far. There are Lidl, Tescos, Asda available for daily shopping within about 15-20 mins walk. A small convenience store is about 2 mins walk away. The buses run here quite frequently and the tram is not far either. There is a park nearby with a playground, which is good for families. The area is kept clean and tidy also safe.

How has the building management responded to any problems or issues you have raised:

The management team is very approachable and wants their residents to feel really at ease and home. They are effectively dealing with issues.

Please share one thing (or more) which you wish you had known before you moved in:

It was really good to have the concierge trolleys available when moving. It did make our moving easier and quicker. We suggest using them, they are really helpful. We wish there are more parking spaces on the street, they starting to fill up quickly. There are restrictions on the windows, it just would be nice to have them open a bit wider sometimes even for cleaning. But we understand it is a legal requirement to keep them at a certain width.

Please tell us about the good and bad aspects of living in your local area:

Brilliant location, can easily walk into town. Well insulated so no issues with external noise. Shops within a few minutes walk, with shops opening on-site soon. Underground secure parking (at additional cost).

How has the building management responded to any problems or issues you have raised:

Any maintenance issues I've reported on the app have been dealt with immediately.

Please share one thing (or more) which you wish you had known before you moved in:

Thought there would be more events than there are.

Please tell us about the good and bad aspects of living in your local area:

I would like to say the traffic noise is slightly obvious as I am facing the West Approach Road by living in a duplex and a lower floor, everything else is fine, I like the open-view window to enjoy the sunset when there's one.

How has the building management responded to any problems or issues you have raised:

Very quick response to either my common query or a maintenance request, and 100% solved!

Please share one thing (or more) which you wish you had known before you moved in:

I wish I could knew that usually the website does not include every information I want to know from there, for example I know this is a duplex on the moving-in day, which is not what I originally expected, it was not labelled as DUPLEX before when I was booking, but I saw that now it has been showed, which is great!

Please tell us about the good and bad aspects of living in your local area:

Quiet, near Leith Walk with excellent cafe and restaurant selection. Easy tram access. Soundproofing is good.

How has the building management responded to any problems or issues you have raised:

Yes, in email. Fast responses. Very quick to help if I lock myself out by accident.

Please share one thing (or more) which you wish you had known before you moved in:

The building is old, so the heating bill will be expensive.