A guide to living in Royal Docks

Please tell us about the good and bad aspects of living in your local area:

Living at Millet Place near Pontoon Dock Station offers a mix of convenience and tranquility. The local shops include a Sainsbury's and Nisa Local, both of which cater well to daily grocery needs with a decent variety of options. While there aren't a vast number of restaurants or bars nearby, there are a few nice spots for casual dining. The area is complemented by lovely parks, providing great spaces for walking and relaxation. Transport links are convenient, with Pontoon Dock DLR station just a short walk away The street itself is peaceful and well-maintained. Parking availability seems reasonable for residents, and bin collections are reliable. The area has low traffic noise, and anti-social behavior is rare, making it a comfortable and secure place to live. Overall, it’s a pleasant and practical area for city living.

How has the building management responded to any problems or issues you have raised:

The on site team is very responsive and have always ensured a quick resolution of my complaints

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew more about the documentation related to city council and knew more about council tax

Please tell us about the good and bad aspects of living in your local area:

There is local Sainsbury and Nisa nearby which is good. There are also a few cafes and coffee shops at a walkable distance. The facilities in the building are good. There is a DLR station and bus stops very close by which is convenient.

How has the building management responded to any problems or issues you have raised:

the building management have been prompt enough to respond to any problems.

Please share one thing (or more) which you wish you had known before you moved in:

I don’t have any pointers to provide here. I think I knew enough before I moved in.

Please tell us about the good and bad aspects of living in your local area:

It's a safe neighborhood in general. There are a few express stores nearby. Cable car to O2 is within a stone throw's away.

Please share one thing (or more) which you wish you had known before you moved in:

Heating daily standing charges at £0.56 per day (mandatory) and heating & hot water charges at £0.0946 per kWh. There is no option to switch service provider.

What is the best feature of your home:

Underfloor heating is an advantage but it's not functioning well when the hot water supply is not stable.

Please tell us about the good and bad aspects of living in your local area:

Local area is far from central around 40 mins, but has all the necessary amenities & decent food options. Super close to DLR station. Residential, family friendly area.

How has the building management responded to any problems or issues you have raised:

Property managers are responsive, although the contractors used can be unreliable at times e.g. last minute rescheduling. They get around to it eventually though.

Please share one thing (or more) which you wish you had known before you moved in:

Kitchen is unfurnished i.e. no appliances & cutleries other than stove & sink.

Please tell us about the good and bad aspects of living in your local area:

a few local shops around easy to get here via dlr but sometimes this is not working over weekend not much noise from public transport

How has the building management responded to any problems or issues you have raised:

yes, either via the app or when speaking at reception directly

Please share one thing (or more) which you wish you had known before you moved in:

friday evenings are a bit noisy until around midnight