Pentland Homes

Please tell us about the good and bad aspects of living in your local area:

Only lived here for one week, today I had a visit from a very nice lady called Diane, amazing, just what a new resident needs to make new friends.

How has the building management responded to any problems or issues you have raised:

Customer care team very efficient, had a couple of problems , sent an email, had a response the next day, problems sorted

Please share one thing (or more) which you wish you had known before you moved in:

Wish we had moved here sooner , the whole community feel is great

What is the best feature of your home:

All of it love everything about it, we mover as not to have stairs, lift is a real asset

Please tell us about the good and bad aspects of living in your local area:

Fantastic location, 15min walk from the city centre. New to the area to still finding our bearings but seems to be lots around.

Please share one thing (or more) which you wish you had known before you moved in:

Aftercare have been a solid 9/10 sorting tiny snags.

What is the best feature of your home:

Bifold doors and very high ceilings. Really good sized garden.

Please tell us about the good and bad aspects of living in your local area:

Good aspects: Excellent location with direct routes to M20 to London and A28 to Ashford. Walking distance to Morrison's Supermarket. Close to Wincheap industrial area with many local shops. Bad Aspects: Limited parking availability with no visitor slots. Kids area not yet established.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is not convenient in the car barn with difficulty in parking the car as it is too narrow and other car slots are close to it. No Garage.

What is the best feature of your home:

Convenient and spacious interior design of 4 bed room detached house. Good garden size.

Please tell us about the good and bad aspects of living in your local area:

Good location being within walking distance of Morrisons for everyday shopping and a pleasant walk along the River Stour into the centre of Canterbury. We love the design of the house although one or two interior features might have been better thought out. We have had issues with blocked drains which we are hoping have now been sorted out but overall the developers have been very good and prompt in sorting any issues we may have. We have some great neighbours and everyone looks out for each other which is good however, we have an ongoing issue with street lighting or lack of it in this particular spot which many of our neighbours have brought to the attention of the developers. Parking is fine with adequate parking for guests should they come and visit whilst bin collections have been good. We have experienced one or two problems with unwanted visitors late in the evening or early morning looking for opportunities to access cars and our neighbours home, and wheel spinning cars during the early hours of the morning.

Please share one thing (or more) which you wish you had known before you moved in:

We wish would had paid a little more attention to reception room within the house whereby the central position of the door and the boxing in the opposite corners restricts us in positioning a nice corner sofa.

What is the best feature of your home:

We love the facade of the house which is we feel was the main attraction for us however, coming from a much smaller property we love the light and bright kitchen area which provides us with space that we never thought we would have!

Please tell us about the good and bad aspects of living in your local area:

Easy access to pharmacy post office supermarket and public transport

How has the building management responded to any problems or issues you have raised:

Yes on small jobs but more complicated jobs took a long time

Please share one thing (or more) which you wish you had known before you moved in:

Talk to the residents and drive round the village