Please tell us about the good and bad aspects of living in your local area:

There are some strong positives in the area, but also a few things that make daily life a bit of a challenge. Good: It is close to the city centre and well connected. You can get anywhere quickly, and the riverside route is handy if you enjoy walking. Bad: Parking is difficult. The attitude of some tenants can be quite entitled, and even though the building is pet friendly, many people act rudely towards dog owners and their dogs. That can make shared spaces feel tense at times. The location sits right beside the motorway. The keep clear area for pedestrians is usually ignored, and the crossing at the bottom of the hill is often blocked by cars. Drivers in the area behave in an unsafe and at times hostile way towards pedestrians, splashing people with puddles caused by poor drainage. Walking there can feel unsafe. The riverside walkway has become more like a fast lane for Deliveroo drivers and cyclists. They pass too close to pedestrians and animals, which can provoke reactions and could easily cause accidents. It makes what should be a peaceful riverside walk quite stressful.

How has the building management responded to any problems or issues you have raised:

Wee Amanda, Skye, Felicia, Duncan, James and Tommy have all been exceptional. Every time I have raised an issue, they have responded quickly and with real care. They go above and beyond for tenants and their work is the reason the building feels as positive as it does. They form a strong team that could shape this development into a proper community if they had the resources and backing to do so. They deserve recognition

Please share one thing (or more) which you wish you had known before you moved in:

The building itself shows signs of having been designed by someone who has never actually lived in Scotland, never mind Glasgow. The electronic keys can be glitchy. The doors are slow, awkward in high winds and sometimes unreliable. The area around the development is also getting busier because of the student accommodation going up nearby. There is a lot of litter behind the building that leads directly to the pedestrian crossings, which adds to the sense of mess in the immediate surroundings. Even with those issues, the internal community inside Platform is strong because of the staff and events. The building has real potential. The people working here make an enormous difference. At the same time, the local infrastructure, the behaviour of some tenants and the conditions around the building all need attention. Addressing those issues would lift the whole experience and support the community that the staff work so hard to maintain.

Please tell us about the good and bad aspects of living in your local area:

Town centre is very close by as well as a co-op right underneath the building. There is also a halal food grocery store up the road and just past that Cardiff Bay. Its a 5-10 minute walk to town and 25 minute walk to the Bay. Both areas have lots of food, shopping and entertainment. The train station is just before town and only a 5 minute walk. The building has parking all be it expensive in my opinion, the street is normally busy as there is a college. Generally the public are good just sometimes there can be a lot of litter around.

How has the building management responded to any problems or issues you have raised:

They have responded quite quickly normally and if I ever need to speak to the maintenance team they’re always there.

Please share one thing (or more) which you wish you had known before you moved in:

I got all the information well provided to myself prior to moving in.

Please tell us about the good and bad aspects of living in your local area:

Nice area, shop is close, 5 min to walk to city central. Parking is poor, but this is the problem everywhere

How has the building management responded to any problems or issues you have raised:

All problems have been solved :) Almost always very fast.

Please share one thing (or more) which you wish you had known before you moved in:

High council tax in Cardiff Central. But thats not issue with building

Please tell us about the good and bad aspects of living in your local area:

5 mins walk to the Cardiff Central Station, this makes daily commute time is much easier to be managed. Co-po downstairs. 10 mins walk to the City centre. This location is prefect for all professionals.

How has the building management responded to any problems or issues you have raised:

Wonderful service and security. We have been living in Platform for 2 years, the management team has always been super helpful and friendly. And most importantly, the management team members have been the same faces, which helps the residents to build up closer relationship in order to feel safe and supported.

Please share one thing (or more) which you wish you had known before you moved in:

Due to the stable room temperature, which is always around 19 - 24 °C, it could be quite hot during summer time, and the windows kind of escalating this issue. Although this is common to see in the UK nowadays, I would suggest that having solutions, such as indoor A/C, or strong fans prepared during the summer.

Please tell us about the good and bad aspects of living in your local area:

- Shops: 2 Lidls 15 minutes away on opposite directions, a Sainsbury's local in the building, and if you take the train 2 stops to Partick you have another Lidl, a Morrison's a big Sainsbury's and an M&S Food. - Restaurants: You're a 10 minute walk away from the city centre and like 20 from the West End so food and drink choices are endless - Transport: It's at a walkable distance from all you need but there's a train station 5 minutes away, a bus stop across from the road and the subway is in the city centre - Problems: In the area, the biggest problem is littering, though that's the case in most of Glasgow unfortunately. It feels fairly safe and there's only ever noise when people are coming back from the Ovo Hydro (But I'm usually one of them so can't complain too much!)

How has the building management responded to any problems or issues you have raised:

I'm happy to say they've been ON IT. We had a few issues in our flat when we first arrive and by the end of the first month all of them were fixed! And after that, if there have been any issues we've either had solutions or at least more information.

Please share one thing (or more) which you wish you had known before you moved in:

- Internet and gym are included with the rent, but energy and council tax are separate - Because management's job is to manage the flats, you'll find no "landlord specials" - Platform is located in an area of Glasgow that's still in development (And that's both good and bad)