Please tell us about the good and bad aspects of living in your local area:

Living in Canary Wharf offers a dynamic urban experience. The area boasts a plethora of upscale restaurants and trendy bars, providing diverse dining and nightlife options. Transport is highly convenient with the Jubilee Line, DLR, and upcoming Elizabeth Line ensuring swift connections across the city. The district is clean, modern, and safe, with ample green spaces and waterfront views. Shopping and amenities are abundant, making daily life easy and enjoyable. However, it can feel a bit corporate! Overall, Canary Wharf is perfect for professionals seeking a vibrant, well-connected, and upscale living environment.

How has the building management responded to any problems or issues you have raised:

Yes, very prompt with all maintenance issues. The building management has consistently shown excellent responsiveness to problems raised by residents. They handle maintenance requests efficiently and resolve issues promptly, ensuring a comfortable living experience. This proactive approach by the management adds significant value to the overall resident experience.

Please share one thing (or more) which you wish you had known before you moved in:

One aspect to consider about living here that might not be evident during a viewing is the windiness of the area. Due to the high-rise buildings and proximity to the water, the wind can be quite strong, making outdoor activities less pleasant at times and potentially affecting balcony use. It's something residents often notice only after moving in.

Please tell us about the good and bad aspects of living in your local area:

The area is often overcrowded, which makes it feel more like an impersonal business district rather than a comfortable place to call home -- especially during Winter Lights period where you can feel the Wharf is going to sink! The constant flow of people and traffic outside can make the environment feel hectic, even if you’re in your apartment. You will also have tons of instagram model wannabe and random teenagers smoking pots around your home and drunk shoplifters raiding alcohol from Amazon Fresh.

How has the building management responded to any problems or issues you have raised:

Vertus has been shockingly unresponsive. I raised multiple issues, from utilities bills (you will be charged way more than you should) to refund of deposits (took me 6 months), and they either ignored or delayed every response. When they did finally get back to me, it was with vague, unhelpful answers. It’s clear they have no interest in addressing tenant concerns or maintaining the property properly.

Please share one thing (or more) which you wish you had known before you moved in:

I really wish I had known about the constant noise and overcrowding in the area, especially during events like Winter Lights. It makes the environment feel chaotic and impersonal, with traffic, large crowds, and groups of people hanging around the building. It’s definitely not the peaceful, quiet place I was expecting.

Please tell us about the good and bad aspects of living in your local area:

Perfect location - close to the water, restaurants, grocery stores, beautiful gyms, great tube lines, etc. The flat is also quiet and neighbourhood is among the safest in London.

How has the building management responded to any problems or issues you have raised:

When day-to-day building issues come up, they've been helpful, but when any contractual / lease related questions or issues come up, their service has only extended to the limit of how much money they can extract out of me. Candidly, it is among the worst service I've received for what otherwise is presented as a "premium" offering.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that they would withdraw many of the incentives they offered to sign. Third Space gym benefit? Gone, replaced with an embarrassingly small gym. All inclusive services? Gone, have to pay for each independently. The list goes on..

Please tell us about the good and bad aspects of living in your local area:

Canary Wharf is a very nice, new, safe and convienient area of London to live in - can't complain. Transport links are easy to get to. Everything is clean. Parking is non-existent.

How has the building management responded to any problems or issues you have raised:

Some aspects they've been very good about and others they haven't really fixed an issue.

Please share one thing (or more) which you wish you had known before you moved in:

See other details. I wish we wouldn't have been lied to.

Please tell us about the good and bad aspects of living in your local area:

Great variety of restaurants, bars, shops for everyone to enjoy good quality food and drinks whether they are vegetarian or meat or fish lovers, there are plenty of great options. The level of security around is the best you can see in London or even most of the European cities. Very convenient place to live with a great transport network.

How has the building management responded to any problems or issues you have raised:

Very reactive, every time I raise a request I get the response immediately and if there is an issue to be resolved most of the time this is done within the same day

Please share one thing (or more) which you wish you had known before you moved in:

I got exactly what I was expecting and I am very happy so far