L&Q at 434 Old Kent Road Private Rental, SE1

Please tell us about the good and bad aspects of living in your local area:

Convenient location, with good transport availability. Manic traffic and dirty streets. Small theft and vandalism, specially at night.

How has the building management responded to any problems or issues you have raised:

Repairs inside the flat are usually attended to promptly. Building maintenance is disappointing (the communal areas have not been cleaned for months).

Please share one thing (or more) which you wish you had known before you moved in:

In general the flats are in good condition, but can get extremely hot in the summer.

Please tell us about the good and bad aspects of living in your local area:

Pros: accessibility to city centre (multiple bus routes available), retail shopping options including large supermarkets Cons: recent surge of small criminality in the area, cleanliness of public spaces.

How has the building management responded to any problems or issues you have raised:

They usually reply within a short time, but the actual resolution of the problem may take several months.

Please share one thing (or more) which you wish you had known before you moved in:

It was a a much better place to live when we moved in a few years ago. Both the surrounding area and the property management have deteriorated, so the only good reason to stay around is the price-quality relationship.

Please tell us about the good and bad aspects of living in your local area:

The old kent road has a wide range of reseraunts and shops at reasonable prices. The proximity of two large supermarkets makes life a lot cheaper than being at the mercy of local shops.

How has the building management responded to any problems or issues you have raised:

Our dishwasher took a month to get fixed. The lifts are often broken. When we had problems with the toilet they fixed it the next day, so a mixed bag.

Please share one thing (or more) which you wish you had known before you moved in:

L and Q supply the hot water, the subscription isn't too expencive but the meter is.

Please tell us about the good and bad aspects of living in your local area:

Some episodes of robbery / assault in the area. Close to ASDA there's litter all over the place.

How has the building management responded to any problems or issues you have raised:

They respond to all the issues, but they usually take long. Also, we need to report the problems one by one, otherwise they mix up subjects and do not act promptly.

Please share one thing (or more) which you wish you had known before you moved in:

The flats can get very warm during summer.

Please tell us about the good and bad aspects of living in your local area:

The area is still in development and the street at night can be dangerous, we had an attempted phone robbery in front of the house just 2 weeks ago by teenagers on bike. While the area is still developing the access to the supermarkets is pretty excellent and transports too. A bit noisy for being in front of the road but we knew when we moved in. Other than that south east london has been my home for over 5 years now and i cannot imagine anywhere else to be.

Please share one thing (or more) which you wish you had known before you moved in:

Internet is super slow, now it seems like we have finally (2 years later! the fiber optic installed) Water pressure is super low and nothing can be done to be changed. In general, repairs take long although they are responsive they still have to book and call someone in which can take even 2-4 weeks

Please share one thing (or more) which you would change about your development:

I Would remove carpets off the entire property. It's unhygienic and hard to maintain clean and well-kept. I would create more space for internal storage in the design and I would put CCTVs on doors outside too.