A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

The location is amazing, really a few steps away from everything you can think of, tube station, bus station, grocery stores and plenty more like the pharmacy litterally next door and plenty of Uber Eats and Deliveroo partners in the area so you could get any food at any time! The only negative aspect is the traffic as our flat is literally facing the main road so the noise level was pretty bad when opening windows, but I’m sure those facing other directions don’t have the same issue.

How has the building management responded to any problems or issues you have raised:

Whenever we had issues they always swiftly responded and tried to find solutions to the heat issue for example which we appreciated however there was no easy fix.

Please share one thing (or more) which you wish you had known before you moved in:

Bad: The heat situation Good: you can not hear anything from a flat to an other

Please tell us about the good and bad aspects of living in your local area:

Missing some food shops and car parking and more security. Development is great, as has regular cleaning.

How has the building management responded to any problems or issues you have raised:

Pretty quick. Flat requires refresh, as we have been living here for the last 4 years. Is normal maintenance.

Please share one thing (or more) which you wish you had known before you moved in:

Expenses on EON heating. More regular gardening outside.

Please tell us about the good and bad aspects of living in your local area:

I like living in Fizzy. It is like a big family. It has colorful activities to connect people, first-class facilities and services such as 24/7 reception services. I’d love to thank our receptionist Maria. She is very warm, professional and sweet. She makes my life living in Fizzy more happy. :)

How has the building management responded to any problems or issues you have raised:

Fizzy has an app that I can raise maintenance issues. Usually they respond very fast.

Please share one thing (or more) which you wish you had known before you moved in:

They have a chat group for selling and buying second-hand items!

Please tell us about the good and bad aspects of living in your local area:

This building is very close to Canning Town station as well as a large Morrison's, Tian Tian, Superdrug, etc. Right below is a pharmacy and a Domino's. Many restaurants nearby. Great location!

How has the building management responded to any problems or issues you have raised:

Very promptly and professionally. My issues are always resolved very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

My place is right next to the road so I can hear the cars, but I've gotten used to it so it doesn't disturb me.

Please tell us about the good and bad aspects of living in your local area:

Greenford Quay residents can access Westway Cross Shopping Park and Greenford Station within a 10-20 minute walk, offering supermarkets like Lidl and M&S for essential shopping needs. It's acceptable to take 1 hour 15 mins in average access cross Central London. The development compensates for limited external amenities with impressive on-site features, including a fully-equipped gym, rooftop terrace and cinema room. Look forward to various shops and restaurants moving into Greenford Quay. With waterside views along the Grand Union Canal and proximity to Horsenden Hill, Greenford Quay provides a peaceful urban living environment to residents.

How has the building management responded to any problems or issues you have raised:

I have submitted several written email complaints regarding the hygiene of the public areas, as I noticed some waste and rubbish were not disposed of properly in the cubicle in the rubbish room. I appreciate that the property management took my concerns seriously and promptly addressed the issues. They kept me informed throughout the process, providing updates on their actions. At a result, the situation is improved.

Please share one thing (or more) which you wish you had known before you moved in:

No Hot water for a week due to over usage in late Dec 2024, but the property management did their best to work with the supplier to fix it.