Bewley Homes Plc
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Acacia Gardens, GU10

3.19

Acacia Gardens, by Bewley Homes, sits near Farnham in Surrey. Comprising of 47 3 and 4-bedroom homes, residents benefit from being surrounded by open countryside. As well as an array of transport links, taking you into central London within just 55 minutes. Acacia Gardens is also within walking distance of the Georgian market town of Farnham. Which gives residents access to stores, independent shops, cafés and restaurants.

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3 total reviews

3.19

3 total reviews

Stats

Overall

3.33

Facilities

3.67

Design

4.00

Location

3.33

Value

3.33

Management

3.00

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Francis (Owner)

Verified Resident

Mar 2023

Bad customer service by Bewley developer

Francis (Owner)

Verified Resident

Mar 2023

Please be aware that Bewley’s after-sales customer service is diabolical and don’t expect to get anything resolved. Many houses in the development have experienced water leakage in the loft due to a faulty design of the flute pipe which drips water onto the wool insulation or floorboards (if boarded). Bewley’s response to complaints made by residents is that the 2yr developer warranty period is over and they will not bear any further responsibility for repairs and requests residents to seek out NHBC warranty. This is indeed a faulty design of the developer which they are not interested in and will not fix or even send someone out to take a look at. Further, facilities such as the playground area are bad for kids to play on. Also, the property management company (Sennen) that looks after the development charges an annual fee for things that doesn’t get done or maintained properly according to their terms and conditions. All they are interested in is taking your money.

Please tell us about the good and bad aspects of living in your local area:

Good: - Quiet in the evenings - Farnham town centre has a lack of low/mid priced eateries/restaurants - Not enough shops in Farnham catered for the youth Bad: - Busy main road outside the development with heavy traffic during peak hours - Constant temporary traffic lights on main road right outside the development causing chaos for residents - Huge potholes the size of craters on the roads around the development and Farnham which takes months to repair by Waverley Council

How has the building management responded to any problems or issues you have raised:

Yes, they will not fix the issue raised and just pass the ball to someone else to sort out.

Please share one thing (or more) which you wish you had known before you moved in:

Ensure all internal and external structural elements are in good order within the first couple of years

Facilities

Design

Location

Value

Management

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JDLR (Tenant)

Verified Resident

Dec 2020

Overall, good.

JDLR (Tenant)

Verified Resident

Dec 2020

The building looks fab and they’ve built for the future by including electrical charging points for every flat. The facilities are good, the flats are a great size and the kitchen and bathrooms are modern and functional. The only problems I have is the lock on the front door breaks regularly and the worst problem is the mould in the bathroom. I have to use black mould remover weekly otherwise I builds up unbelievably quickly! I was told to put the heating on high and open the window but the defeats the object of putting the heating on. The extractor fan doesn’t work, it turns on but doesn’t extract the steam. The building is well managed, the cleaners service the communal areas regularly to a high standard. The grounds are well maintained too. The needles from surrounding trees are cleared away so it never looks too messy.

Please tell us about the good and bad aspects of living in your local area:

The area is great but the development is on a main road so it’s extremely noisy and dusty in the summer.

Please share one thing (or more) which you wish you had known before you moved in:

How dangerous the main road can be (speeders)

Facilities

Design

Location

Value

Management

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Miss justine (Tenant)

Verified Resident

Nov 2020

Good well designed property.

Miss justine (Tenant)

Verified Resident

Nov 2020

Please tell us about the good and bad aspects of living in your local area:

I love the flat but the main road is to loud. I would like a window in my kitchen.

Please share one thing (or more) which you wish you had known before you moved in:

Just be warned the road is loud and coming in and out of farnham can be really busy at times.

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