Elephant Park, SE1

Please tell us about the good and bad aspects of living in your local area:

The location is great although there have been some issues with security. I believe they now have security patrol who walk around which makes it better.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how small the gym - and wish that they added more equipment.

What is the best feature of your home:

The best feature is the flat itself as well as the friendly reception.

Please tell us about the good and bad aspects of living in your local area:

Location is very good, there are many buses to take, restaurants and bars are increasing in numbers and it gives us more options to choose from, and the best thing is that they aren't the big chains, there are more like independent shops.

How has the building management responded to any problems or issues you have raised:

Sometimes they are fast, sometimes they aren't. I am not sure what it depends on, but I would say average, although we have been kind of lucky with the property, because I heard neighbours having bigger issues than us.

Please share one thing (or more) which you wish you had known before you moved in:

We moved while in Covid, and the intro to the flat was over the phone. We were "shown" all the stuff like heater functioning, and similar via phone, I think I would have been nicer to have this face to face, as in the first days of moving in there is so much things going on, and not all is common sense and requires a better understanding. This plus the flat manual is a file with over 90 pages, so if you are trying to understand the appliances and utilities mechanisms, you better get a big cup of tea, and the reading glasses.

Please tell us about the good and bad aspects of living in your local area:

Great location and new bars and restaurants opening up as time goes on. Area is improving from a security perspective

How has the building management responded to any problems or issues you have raised:

Slow to respond and often avoid taking responsibility for snags

Please share one thing (or more) which you wish you had known before you moved in:

High service charge and the forever increasing costs of living in a larger development where we pay for public realm

Please tell us about the good and bad aspects of living in your local area:

Multiple shops, many restaurants/cafes, pleasant atmoshphere, decent security. Very difficult to find parking, so a pain with deliveries.

How has the building management responded to any problems or issues you have raised:

Slowly, weren't very helpful. Often ignored follow up calls

Please share one thing (or more) which you wish you had known before you moved in:

Quite loud, lost of noise from restaurant and the street

How has the building management responded to any problems or issues you have raised:

Okay - I've not had to raise that much. Sometimes things can be a little slow to sort.

Please share one thing (or more) which you wish you had known before you moved in:

The courtyard has so many dogs in it :-(