Embassy Gardens, SW8

Please tell us about the good and bad aspects of living in your local area:

Lacks restaurant variety, limited street lighting, safety concerns with bikes, noisy due to ongoing construction.

Please share one thing (or more) which you wish you had known before you moved in:

Too many construction works and increasing homelessness

What is the best feature of your home:

The building is well-managed with a variety of activities, cleanliness in Tower F is thanks to the attentive Claudia Coco.

Please tell us about the good and bad aspects of living in your local area:

I have no issue with the area, I moved there for a reason. But the development is terrible. Rowdy, student atmosphere. I reported drug taking, they just don't care. Police had to get called with a particularly racist neighbour that they also wouldn't take seriously. So many sleepless nights with many sound systems. There was a period where I was having to call concierge pretty much every night after midnight. They just wouldn't do anything.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how apathetic the management team were

What is the best feature of your home:

It's so difficult to think of anything positive. I guess the sky pool was nice when they actually allowed tenants in (paying tenants) that were treated with total disdain.

Please tell us about the good and bad aspects of living in your local area:

Best thing is the Waitrose. Probably only reason why I am still here but have decided to move because of poor management.

How has the building management responded to any problems or issues you have raised:

Very poorly almost no response as I have explained previously.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had know how poor the building management and facilities team are in the event of a leak, water supply, heating or cooling issue.

Please tell us about the good and bad aspects of living in your local area:

Nice local shops and amenities - the opening of BPS is a very welcome addition to the area, lots of new restaurants and great connections into Central London.

How has the building management responded to any problems or issues you have raised:

Yes this has all been resolved well as it is separate from Ballymore

Please share one thing (or more) which you wish you had known before you moved in:

How poorly this space was being managed and that facilities, which are the main selling point of this development, are either broken or not available

Please tell us about the good and bad aspects of living in your local area:

Nice facilities and excellent gym staff. I regularly go to the gym classes and there's a really nice community there. New nine elms tube station makes it very easy to travel around and easy to walk to Victoria, Battersea, Stockwell etc

How has the building management responded to any problems or issues you have raised:

Yes management team have been very efficient and helpful

Please share one thing (or more) which you wish you had known before you moved in:

Heat in the apartment is the main draw back but apart from that it's a great place to live.