Notting Hill Genesis at Goodluck Hope, E14

The apartment design is somewhat restrictive, but that is common for new developments in London. The design of the development, on the whole, is good. The design is not too cramped and there are several green spaces in the area. Once the development has been completed, the overall area will be of a high quality.

The area is really nice, and what they hope it to look like when it’s all finished looks lovely. Amenities are quite good with a gym, pool, sauna, and cinema on site. There is no parking for owners and if you have a friend want to visit they have to pay £10 just to park and stay 4 hours which is extortionate. Same goes for if you have a handyman coming. Many of the residents I’ve spoken with believe ballymore didn’t pay our building’s builders properly as there are numerous structural issues that shows genuine negligence that appears purposeful. For instance, I found discarded food wrappers under my cabinets a builder threw in there. Another neighbour found bags of rotting food waste behind her walls when ballymore was forced to gut her whole place when it was discovered the builders didn’t put a cap on a pipe in her bathroom and her entire flat flooded. (3 months in ballymore still haven’t sorted this neighbour out as they’re much happier pointing fingers on who’s to blame rather than fixing the issues they’ve caused.) Builders ran out of the right size screws for my toilet and decided to shove a small one in with bunched up tape instead. When the toilet seat broke within a month, ballymore assured me this has happened to many flats in the building so it will be fixed, but as of writing this review, it’s been 3 months and both toilet seats have been broken due to negligence and ballymore just “keep waiting for a part”. Also humourous that they thought telling me it happened to many flats in my building would be comforting. Last month I had the downstairs neighbour in hysterics because her ceiling burst open above her kitchen. We confirmed that the builders hadn’t tightened the pipe entering my property properly so a leak was inevitable. It seems hard to find any corners ballymore and its builders didn’t cut when building the place. The intercom is broken for my building at the moment and it was broken for all of March as well. Delivery coming? Not anymore! No one can buzz up. It was “repaired” in April but clearly they didn’t do the greatest job. Properties in Goodluck Hope receive hot water about 60% of the days of the month. We get constant alerts that “something has broken” and “no hot water for the next few hours” pretty much on a weekly basis. The amenities are nice as is the design but the most important parts of a home (structural stability and good communication with the developer) are severely lacking. 100% of the residents I’ve talked to have had major issues with ballymore regarding major issues with their flats. If Bally were the Irish word for “stress” then their name would be quite apt.

The designs of the apartments are functional and typical of new build apartment complexes found throughout London. Bathrooms (both en-suite and master) are large. However storage is somewhat limited with the current design and layout. The dining/living area and kitchen are well laid out and utilise space well.

Design: The design of the development is very appealing and aesthetically pleasing, I really like the industrial theme and throughout the development it feels luxurious Facilities: The facilities are fantastic, a wide range of options. My only annoyance is that it seems to take an age to fix something, the sauna took months to repair. Building management: The building is generally kept clean. However the bin room can often be an absolute mess and overfill. Also we have had intercom issues for months which has caused a great deal of inconvenience and frustration Property management: Don’t have many positives to say here. Still waiting on the service charge to be uploaded onto my account portal and it’s been more than 7 months. And my flat had far too many issues with it that needed to be rectified and the delays to get these rectified were horrendous. Some took over 6 months to sort which is unacceptable. And they refused to fix some things that was clearly a defect but they disagreed.

Beautifully designed and wonderful staffing and sales team. This location and its facilities are of a very high standard. Easy to access by bus, underground and taxi. I can recommend that it’s met all its advertised requirements and delivered above and beyond.