Holland Park, G2

Please tell us about the good and bad aspects of living in your local area:

Shops, coffee, bars and clubs are within 10 minutes which I love here! There is no noise in the flat due to the amazing voice soundproofing! Buses, trains are within 15 mins walk, perfect location!

How has the building management responded to any problems or issues you have raised:

I had some issues in the beginning when I moved in due to I am the first renter of this particular flat but everyone was really helpful and got solved in no time. They are always happy to help!

Please share one thing (or more) which you wish you had known before you moved in:

The cinema and dining room rent a bit too pricy for me

Please tell us about the good and bad aspects of living in your local area:

A locale shop would be ideal something under the premises? Maybe even a cafe/coffee shop Too? I think a bar would be fabulous also! It’s an amazing space and I really enjoyed when you opened up the office space at reception for an art event/gallery. That was really cool and invoked community engagement which is very rare in this era!

How has the building management responded to any problems or issues you have raised:

Quickly and efficiently. However when I wrote a cover letter about the lack of hot water first few weeks I didn’t get a response.

Please share one thing (or more) which you wish you had known before you moved in:

The cinema room rental seems a little steep! Thanks for everything otherwise

Please tell us about the good and bad aspects of living in your local area:

Our location is great - close to the centre, neighbourhood shops, parks and transport. Love it! It’s really quiet for its central location so we have very few issues.

How has the building management responded to any problems or issues you have raised:

Super responsive and very helpful. See my comments above.

Please share one thing (or more) which you wish you had known before you moved in:

This is a new building so it’s going to take some settling into itself. I’m learning a lot about its design and features - make sure you read all the manuals on the app - so helpful!!!

Please tell us about the good and bad aspects of living in your local area:

It is close to the motorway, close to amenities but tucked away far enough that there is no loudness from the busy streets round about. Parking is good but pricey and should be included in the rent of the apartment (i understand there are only so many spaces available). Bin chutes often not working due to blockages which leads to bad smells in the lift lobbies. Staff are excellent but i feel that the facility is understaffed and way to much is expected of the people that work here. Mark has been really helpful and always there to help and goes above and beyond as is Ross. However some staff can be a little detached.

How has the building management responded to any problems or issues you have raised:

Management team have responded very poorly, we also do not know the management on the same level we know the other staff, they do not try to get to know the residents.

Please share one thing (or more) which you wish you had known before you moved in:

i wish i known how stretched the staff were so that i could manage my level of expectation

Please tell us about the good and bad aspects of living in your local area:

Accessibility is fantastic, excellent staff. Some of the stand outs are Susan, Catriona, Ross & Mark are all out of this world. Slight issue with noise due to construction

How has the building management responded to any problems or issues you have raised:

No issues at all, maintenance all on hand to help.

Please share one thing (or more) which you wish you had known before you moved in:

No tips, the advantage of going round the different parts of the building to see the views.