Please tell us about the good and bad aspects of living in your local area:

Brilliant location next to plenty of amenities. Very close to New St and Bullring as well as Brindley Place. Love it here. Tennant St is very quiet and I’ve had no issues.

How has the building management responded to any problems or issues you have raised:

They’ve been brilliant, Katie has dealt with any issues I’ve had and Rob has been swift to fix

Please share one thing (or more) which you wish you had known before you moved in:

Should have moved in quicker! Brilliant building and they make it so easy to live here. Love it

Please tell us about the good and bad aspects of living in your local area:

Great concierge and staff in general - quick to respond with any issues. Gym not fully equipped but is good for cardio etc

How has the building management responded to any problems or issues you have raised:

Quickly and efficiently - never had a problem which wasn’t responded to within the hour

Please share one thing (or more) which you wish you had known before you moved in:

Passports needed on move in day, caused a few problems on move in day

Please tell us about the good and bad aspects of living in your local area:

My local area has great facilities, with well-maintained parks, good shopping options, and a variety of restaurants. Security is excellent, with frequent patrols and low crime rates. Public transport is convenient, with regular buses and a nearby train station. However, traffic noise can be an issue on busy days. Bin collection is reliable, but sometimes littering is a concern in certain areas.

How has the building management responded to any problems or issues you have raised:

The building management is generally responsive and addresses issues promptly. Maintenance requests are handled efficiently, and communication is clear.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about the range of facilities available, as there are some great amenities that aren’t widely advertised. The gym, lounge, and communal spaces are excellent, and the green areas are perfect for relaxing. It would have been helpful to know this earlier!

Please tell us about the good and bad aspects of living in your local area:

I have to say the apartment I live in, Mercian, is one of the most expensive apartments in Birmingham. Its facilities and services are also the best, I used to live in a student apartment, the room is very small and the price is very expensive. I'm glad my friend introduced me here. This is my ideal place to live. Of course, it also has some things I don't like, such as its garbage room needs to go through 4 doors, haha this is no joke, it is like going through a maze.

How has the building management responded to any problems or issues you have raised:

Charlotte reply my emails very quickly. That makes my rental presses very effective. Rosa works hard every day even in the Christmas Day she was still there to help us. She doesn’t like to talk too much, but she is very helpful to us.

Please share one thing (or more) which you wish you had known before you moved in:

I remember when I moved in was the end of the November and it’s quite cold when I moved in. I try to turn on my heating but it didn’t work at moment. As I read the instruction of the heating on the app is not the same heating of my apartment. So I didn’t know how to set up my heating that day. I hope the instruction of the facilities can be matched to each building. I know it is not a easy thing as it a technical problem, but it can be resolved if you want.

Please tell us about the good and bad aspects of living in your local area:

Transport links are generally good, with regular buses and trams connecting Broad Street to the rest of the city. New Street Station is within walking distance, providing national rail connections. However, traffic congestion can be an issue, especially during peak hours and weekends. But it’s nice

How has the building management responded to any problems or issues you have raised:

They respond very fast to any issues and that’s quite interesting

Please share one thing (or more) which you wish you had known before you moved in:

Well I wish I had move in earlier because I was on the lower floor other than that it’s a good experience