Home X, BN2
Ranked 7th out of 10 in East Sussex
3.47
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
See how residents rate this development
9 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
3.33
Facilities
3.22
Design
4.00
Location
4.44
Value
3.33
Management
3.00
Viewing 1-5 out of 9
Roxee (Shared Owner)
Verified Resident
Home X, BN2
Jul 2024
Love the layout of the apartment
Roxee (Shared Owner)
Verified Resident
Home X, BN2
Jul 2024
Please tell us about the good and bad aspects of living in your local area:
Still under construction, but love the location. Some responses can be slow but overall I think pretty good.
Please share one thing (or more) which you wish you had known before you moved in:
The parking is a bad situation. This was miss sold to many residents, we are waiting rectification from them but no luck as of yet
What is the best feature of your home:
The bathroom, the interior is very modern and high quality. Water pressure is good.
Facilities
Design
Location
Value
Management
Manager response
Hello Thank you for your review, we appreciate all feedback to help us improve our homes and services. If there is anything you’d like us to look into further then please do not hesitate to contact us at contactus@southernhousing.org.uk or call us on 0800 121 60 60. Many thanks Lisa
Posted by
Lisa Strudwick, Sales support manager
Aug 2024
Bia G (Shared Owner)
Verified Resident
Home X, BN2
Jul 2024
The building management is good and responsive
Bia G (Shared Owner)
Verified Resident
Home X, BN2
Jul 2024
Please tell us about the good and bad aspects of living in your local area:
Local shops within walking distance. Bus stops right by the development taking to city centre and major universities. Easy walk to the seafront.
Please share one thing (or more) which you wish you had known before you moved in:
That as a shared ownership buyer, I could not get a parking place with my flat.
What is the best feature of your home:
The comunal podium is great. It really brings the residents together and gives a sense of community to the development.
Facilities
Design
Location
Value
Management
Manager response
Hello Thanks for the positive review. We’re delighted that you enjoy being part of the Home X community. Wishing you all the best in your new home. Lisa
Posted by
Lisa Strudwick, Sales support manager
Aug 2024
Del S (Shared Owner)
Verified Resident
Home X, BN2
Jan 2024
An Absolute Disgrace.
Del S (Shared Owner)
Verified Resident
Home X, BN2
Jan 2024
Please tell us about the good and bad aspects of living in your local area:
As far as we are concerned we've been mis-sold our property, its a total disgrace. We were only told on the day of completion that the developer had gone bust. The retail outlets and communal gardens are nowhere to be seen, and we have have had no notification on whether the development is ever likely to be finished. A disgraceful way to treat your tenants / shared ownership buyers.
Please share one thing (or more) which you wish you had known before you moved in:
That the developer had gone bust and we would be living on half finished building site. We've been mis-sold and would have pulled out. This fact might even have affected the value of the property so we are going to speak to Citizen Advice and our mortgage provider. Also the fact that on the day of completion NO INFORMATION whatsoever was provided about the property. No instructions, no handbook, no nothing, an absolute disgrace. We paid £20k extra for a car parking space and the person who gave us our keys didn't even know where the car park was, nevermind where our space was. Oh, and the key fobs provided didn't work on the doors to access the car park.
What is the best feature of your home:
The property definitely seems to be very efficient and economical.
Facilities
Design
Location
Value
Management
Manager response
We’re sorry to hear that your experience hasn’t been positive and the issues you’re having with your new apartment. We’d like to help to put things right, please contact us at Newbuild.Aftercare@southernhousing.org.uk and/or contactus@southernhousing.org.uk or call us on 0800 121 60 60 and we’ll investigate this further for you.
Posted by
Lisa Strudwick, Sales support manager
Feb 2024
Gerry (Shared Owner)
Verified Resident
Home X, BN2
Dec 2023
Great development in great location.
Gerry (Shared Owner)
Verified Resident
Home X, BN2
Dec 2023
Please tell us about the good and bad aspects of living in your local area:
Good points: Dedicated parking. Aldi and B&Q next door. Refuse facility on site. Design cuts out traffic noise. No evidence of anti social behaviour so far. Negatives: Heavily populated student area. A lot of protests and late night noise, but soundproof doors and windows cut that out 90%. On very buy mail roadway into Brighton.
Please share one thing (or more) which you wish you had known before you moved in:
A detailed bus timetable would have saved a lot of questions. Perhaps a list of willing residents that would be happy to join a WhatsApp group to give a more community feel initially.
What is the best feature of your home:
The heating and broadband connection could not be better.
Facilities
Design
Location
Value
Management
R.G (Shared Owner)
Verified Resident
Home X, BN2
Dec 2023
The only way we could afford security and so far it's good
R.G (Shared Owner)
Verified Resident
Home X, BN2
Dec 2023
Please tell us about the good and bad aspects of living in your local area:
The area is quiet and has the full spectrum of humans. Transport links are excellent. You have to get parking permits to park outside your own house
Please share one thing (or more) which you wish you had known before you moved in:
We would have liked a more thorough tour of how the house worked when we moved in
What is the best feature of your home:
The high spec and attention to detail. It's warm and all the appliances are new
Facilities
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Home X, BN2
Ranked 7th out of 10 in East Sussex