Landrow Place, B3

Please tell us about the good and bad aspects of living in your local area:

Brilliant place to live. Great concierge team including Mark and Jess. Always available to help and makes coming home such a pleasure. Great maintenance effort by Kevin. Common areas are always clean and tidy. Nice place to call home.

How has the building management responded to any problems or issues you have raised:

Great attention to issues raised. On site maintenance team very helpful. Great communication from Mark on all issues raised and Kevin is very skillful and knowledgable on the apartment.

Please share one thing (or more) which you wish you had known before you moved in:

Great location. Helpful team, units are furnished to a high standard.

Please tell us about the good and bad aspects of living in your local area:

We had issues from the very beginning of our lease. We paid 6 months advance rent and for the first 6 weeks we lived here our oven/burners did not work..we had black mold in our bathroom…our windows would not close fully. The management were no help at all.

How has the building management responded to any problems or issues you have raised:

No we had constant issues and only one manager, Mark, tried to help.

Please share one thing (or more) which you wish you had known before you moved in:

We wish we knew how bad management was before we signed our lease.

Please tell us about the good and bad aspects of living in your local area:

Great facilities, next to town and News Street, but can be loud at night especially since next to UCB.

How has the building management responded to any problems or issues you have raised:

Yes, usually very promptly, there is a very easy way of reporting through an app.

Please share one thing (or more) which you wish you had known before you moved in:

The walls are paper thin so can hear your neighbours. Also there is no parking and the area around it is pay and display.

Please tell us about the good and bad aspects of living in your local area:

It’s a great area to live in, just a few minutes from the city centre but far enough away to be quiet most of the time. I feel safe here and around the jewellery quarter area. There’s a Tesco Express downstairs which is handy.

How has the building management responded to any problems or issues you have raised:

Any issues we’ve raised have been solved, although they’re not always the quickest.

Please share one thing (or more) which you wish you had known before you moved in:

All of the bills are managed as one by an outside company which can be confusing. You can’t choose your own providers.

Please tell us about the good and bad aspects of living in your local area:

Central location, perfect for commuting with loads of options for activities. Some noise during weekends, very limited parking with very high parking fees. Cars broken into adjunct roads.

How has the building management responded to any problems or issues you have raised:

Usually prompt. Difficult difficult to get in touch with building manager.

Please share one thing (or more) which you wish you had known before you moved in:

Limited natural light on lowest floors. Community Utilities supplies the buildings electricity and is not regulated by Ofgem. They have outrageous fees that are unsustainable.