L&Q
Lock No 19, E3
Ranked 11th out of 21 in Bow
By L&Q
3.85
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Facilities
Balcony
Bike storage
Communal gardens
Facilities
Balcony
Bike storage
Communal gardens
L&Q
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See how residents rate this development
17 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
3.88
Facilities
3.47
Design
4.24
Location
4.71
Value
4.00
Management
3.47
Viewing 1-5 out of 17
VK (Owner)
Verified Resident
Lock No 19, E3
Jan 2024
Great location, great flat, average service
VK (Owner)
Verified Resident
Lock No 19, E3
Jan 2024
Please tell us about the good and bad aspects of living in your local area:
There are tonnes of bars and places to grab food, and living on the canal is lovely. More local shops have opened up recently which is great - we have 2 corner shops, some wine shops and delis, and anything else like pharmacies are a short walk in Stratford or Bow. Looking forward to more opening as time goes on.
How has the building management responded to any problems or issues you have raised:
We've had a few snags sorted out pretty well - they fixed some drainage on the balcony and a minor issue with the toilets.
Please share one thing (or more) which you wish you had known before you moved in:
It's been a bit slow for commercial units to get filled but it's finally happening.
What is the best feature of your home:
Balcony overlooking the canal, good sized rooms, a ventilation system that's helped to ease my asthma.
Facilities
Design
Location
Value
Management
Manager response
Thank you so much for your review – we are so pleased you like the design and location of your new home.
Posted by
L&Q, Customer Service Team
Feb 2024
G L (Owner)
Verified Resident
Lock No 19, E3
Dec 2022
Property management is awful
G L (Owner)
Verified Resident
Lock No 19, E3
Dec 2022
Please tell us about the good and bad aspects of living in your local area:
Good - quiet, scenic Bad - anti social behaviour, litter, bin collection. need more shops, cafes etc
How has the building management responded to any problems or issues you have raised:
Slowly and frustratingly. L and q are so hard to reach. And then when they are it takes months to sort issues.
Please share one thing (or more) which you wish you had known before you moved in:
That the lobby would not be decorated, and that our service charge cost does not reflect in any way the service provided
Facilities
Design
Location
Value
Management
Manager response
We are very sorry to hear you have had problems contacting L&Q. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) and a dedicated agent will do their best to assist.
Posted by
L&Q, Customer Service Team
Apr 2023
MirLo (Owner)
Verified Resident
Lock No 19, E3
Apr 2022
Great location and flat, need better mgmt
MirLo (Owner)
Verified Resident
Lock No 19, E3
Apr 2022
Please tell us about the good and bad aspects of living in your local area:
The location, community and actual flat is great! But we have yet to see retail progress!
How has the building management responded to any problems or issues you have raised:
At first it was horrible and it felt as though they were not addressing the root cause. We had repeat issues.
Please share one thing (or more) which you wish you had known before you moved in:
The fact that we would need to chase on everything !
Facilities
Design
Location
Value
Management
Manager response
We are very sorry to hear you had problems with your home and the property management team. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) and a dedicated agent will do their best to assist.
Posted by
L&Q, Customer Service
Sept 2022
Maxh (Owner)
Verified Resident
Lock No 19, E3
Apr 2022
Building management has been a bit poor
Maxh (Owner)
Verified Resident
Lock No 19, E3
Apr 2022
Please tell us about the good and bad aspects of living in your local area:
Lots of local bars, few shops only an over priced corner shop. Limited parking options but very quiet as not road facing. Lots of late night parties
How has the building management responded to any problems or issues you have raised:
Often quite slow, had bollard issues for weeks and gate issues for weeks and not resolved.
Please share one thing (or more) which you wish you had known before you moved in:
How poor LaQ are, I would avoid if you can but not everyone has a choice
Facilities
Design
Location
Value
Management
Manager response
We are sorry to hear you have had communication issues with the management team. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) if you would like to speak to a dedicated member of our team about anything further.
Posted by
L&Q, Customer Service Team
Aug 2022
SE (Owner)
Verified Resident
Lock No 19, E3
Apr 2021
L+Q have been quite good so far and have really put my mind at ease about purchasing a new build.
SE (Owner)
Verified Resident
Lock No 19, E3
Apr 2021
Please tell us about the good and bad aspects of living in your local area:
Good:- It is extremely peaceful for this part of London. Plenty of entertainment on your doorstep and beyond. Transport links depend on your situation really. Overground/DLR within 10 min walk, buses and Boris bikes even closer. Not car friendly (which is a positive in my opinion). Bad:- Difficult for visitors out of the city if they are driving, but being so close to a major hub like Stratford makes it a lot easier if they are coming via public transport from anywhere in the world really. Nearest Supermarket is in Bow (about 15-20 min walk).
Please share one thing (or more) which you wish you had known before you moved in:
We were buying a promise. You never got to see the property until a month before moving in (we had completed 6 months prior because we loved the plot/location and didn't want to lose it). The kitchen design is strange. Tiny bins and a dishwasher placed in such a way that you can't open cupboards to unload into. The worktops are so deep and high that a footstool is needed to reach the top cupboards (I'm 5ft 10").
What is the best feature of your home:
The balcony. It is extremely large (even outside of London!)
Facilities
Design
Location
Value
Management
Manager response
Thank you for your review. We really appreciate you taking some time to share your experience with us. We’re delighted to hear how happy you are in your home and neighborhood. Much appreciated and thanks again! Customer Service Team
Posted by
L&Q, Customer Service Team
Apr 2021
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
Lock No 19, E3
Ranked 11th out of 21 in Bow