Development image of Lock No 19, E3

Lock No 19, E3

11th

Ranked 11th out of 21 in Bow

By L&Q

3.85

(17 reviews)

Poor transparency

This development has a low number of verified resident reviews written in the last 12 months.

Facilities

  • Balcony

  • Bike storage

  • Communal gardens

  • L&Q

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See how residents rate this development

17 total reviews

3.85
17 total reviews

This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.

Stats

Overall

3.88

Facilities

3.47

Design

4.24

Location

4.71

Value

4.00

Management

3.47

Viewing 1-5 out of 17

Great location, great flat, average service

VK (Owner)

Verified Resident

Jan 2024

Please tell us about the good and bad aspects of living in your local area:

There are tonnes of bars and places to grab food, and living on the canal is lovely. More local shops have opened up recently which is great - we have 2 corner shops, some wine shops and delis, and anything else like pharmacies are a short walk in Stratford or Bow. Looking forward to more opening as time goes on.

How has the building management responded to any problems or issues you have raised:

We've had a few snags sorted out pretty well - they fixed some drainage on the balcony and a minor issue with the toilets.

Please share one thing (or more) which you wish you had known before you moved in:

It's been a bit slow for commercial units to get filled but it's finally happening.

What is the best feature of your home:

Balcony overlooking the canal, good sized rooms, a ventilation system that's helped to ease my asthma.

3

Facilities

5

Design

5

Location

5

Value

3

Management

Manager response

Thank you so much for your review – we are so pleased you like the design and location of your new home.

Posted by

L&Q, Customer Service Team

Feb 2024


Property management is awful

G L (Owner)

Verified Resident

Dec 2022

Please tell us about the good and bad aspects of living in your local area:

Good - quiet, scenic Bad - anti social behaviour, litter, bin collection. need more shops, cafes etc

How has the building management responded to any problems or issues you have raised:

Slowly and frustratingly. L and q are so hard to reach. And then when they are it takes months to sort issues.

Please share one thing (or more) which you wish you had known before you moved in:

That the lobby would not be decorated, and that our service charge cost does not reflect in any way the service provided

2

Facilities

3

Design

5

Location

2

Value

1

Management

Manager response

We are very sorry to hear you have had problems contacting L&Q. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) and a dedicated agent will do their best to assist.

Posted by

L&Q, Customer Service Team

Apr 2023


Great location and flat, need better mgmt

MirLo (Owner)

Verified Resident

Apr 2022

Please tell us about the good and bad aspects of living in your local area:

The location, community and actual flat is great! But we have yet to see retail progress!

How has the building management responded to any problems or issues you have raised:

At first it was horrible and it felt as though they were not addressing the root cause. We had repeat issues.

Please share one thing (or more) which you wish you had known before you moved in:

The fact that we would need to chase on everything !

3

Facilities

4

Design

5

Location

5

Value

3

Management

Manager response

We are very sorry to hear you had problems with your home and the property management team. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) and a dedicated agent will do their best to assist.

Posted by

L&Q, Customer Service

Sept 2022


Building management has been a bit poor

Maxh (Owner)

Verified Resident

Apr 2022

Please tell us about the good and bad aspects of living in your local area:

Lots of local bars, few shops only an over priced corner shop. Limited parking options but very quiet as not road facing. Lots of late night parties

How has the building management responded to any problems or issues you have raised:

Often quite slow, had bollard issues for weeks and gate issues for weeks and not resolved.

Please share one thing (or more) which you wish you had known before you moved in:

How poor LaQ are, I would avoid if you can but not everyone has a choice

2

Facilities

4

Design

4

Location

3

Value

4

Management

Manager response

We are sorry to hear you have had communication issues with the management team. Please contact us at lqdirect@lqgroup.org.uk (with Homeviews in the subject line) if you would like to speak to a dedicated member of our team about anything further.

Posted by

L&Q, Customer Service Team

Aug 2022


L+Q have been quite good so far and have really put my mind at ease about purchasing a new build.

SE (Owner)

Verified Resident

Apr 2021

Please tell us about the good and bad aspects of living in your local area:

Good:- It is extremely peaceful for this part of London. Plenty of entertainment on your doorstep and beyond. Transport links depend on your situation really. Overground/DLR within 10 min walk, buses and Boris bikes even closer. Not car friendly (which is a positive in my opinion). Bad:- Difficult for visitors out of the city if they are driving, but being so close to a major hub like Stratford makes it a lot easier if they are coming via public transport from anywhere in the world really. Nearest Supermarket is in Bow (about 15-20 min walk).

Please share one thing (or more) which you wish you had known before you moved in:

We were buying a promise. You never got to see the property until a month before moving in (we had completed 6 months prior because we loved the plot/location and didn't want to lose it). The kitchen design is strange. Tiny bins and a dishwasher placed in such a way that you can't open cupboards to unload into. The worktops are so deep and high that a footstool is needed to reach the top cupboards (I'm 5ft 10").

What is the best feature of your home:

The balcony. It is extremely large (even outside of London!)

4

Facilities

4

Design

5

Location

3

Value

4

Management

Manager response

Thank you for your review. We really appreciate you taking some time to share your experience with us. We’re delighted to hear how happy you are in your home and neighborhood. Much appreciated and thanks again! Customer Service Team

Posted by

L&Q, Customer Service Team

Apr 2021


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Lock No 19, E3

11th

Ranked 11th out of 21 in Bow

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