X1 Manchester Waters, M16

Please tell us about the good and bad aspects of living in your local area:

convenience transport : metro link Nearby retail centre : White City But supper bad management Ridiculous slow response/ action to those residents enquiries Car park gate always damaged that super unsafe Security are nice with good responsibility to the building Bad design in balcony (seriously leeks problem)

How has the building management responded to any problems or issues you have raised:

We had a poor experience about seeking help from Management company, was happening in the night time , we couldn’t get into our flat due to the door lock was broken, But No one will work for that after office hours, and who will know when will this unfortunate incident happen , there should be some contingency plans for any incident that might occur during non-office hours .

Please share one thing (or more) which you wish you had known before you moved in:

Difficult to seek help from X1 Supper ineffective in resolving problems/issues for residents

Please tell us about the good and bad aspects of living in your local area:

Pros - shops not too far away and variety from cheaper to expensive, Con - parking is terrible not enough spaces

How has the building management responded to any problems or issues you have raised:

Sent someone the first time but next 2 times we had leak didn’t come until recently

Please share one thing (or more) which you wish you had known before you moved in:

Limited parking and no where to park outside but allowed for football

Please tell us about the good and bad aspects of living in your local area:

We have White City closely located to us, a 3-4 minute drive away or a 10-15 minute walk, with shops such as Aldi, m&s and Tescos close by. Pomona tram stop is highly convenient but bus routes are not. In terms of available parking spaces, there are NONE if you do not have a parking space with your flat, which in my opinion is so backwards. There are so many residents including myself who do not have a parking spot and therefore cannot securely park cars under the building, and the side of the road has all double yellow lines up it. People are being fined to park outside their own building which is just ridiculous. In terms of traffic and noise, there is no issue for me and it is a very quiet place to live, apart from the few flat parties due to air bnbs within the building.

How has the building management responded to any problems or issues you have raised:

Only after so many attempts, but now they finally resolved our issue with the water leakage. With any other issues we have had they have been helpful.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew there would be such difficulty in finding parking … it’s awful

Please tell us about the good and bad aspects of living in your local area:

Tram stop a few minutes away is quite convenient, and is well-connected with Cornbrook only being a stop away and MediaCity not much further than that. The lack of nearby shops can be a bit annoying at times when you need something in a pinch, as you need to walk 15-20 minutes each way to either Co-Op Salford Quays or White City.

How has the building management responded to any problems or issues you have raised:

Very quick and easy to get a hold of, nothing but good things to say as both times I needed assistance with something, they would get in touch with the repair company for me and forward me on any details I'd need. Whole process would be smooth from start to finish.

Please share one thing (or more) which you wish you had known before you moved in:

- Ground floor flats get a lot of insects on hot days, and on occasion sometimes cut grass can fly in through the windows if left open while the grass is being cut. - The distance away from the nearest shop ( 12-15 min walk to Co-Op Salford Quays) is not that bad, however this gets tiring to do over time.

Please tell us about the good and bad aspects of living in your local area:

The apartment is quite far from the grocery shop and the only way to reach the apartment is through tram. Even for a small grocery purchase, you need to travel a mile

How has the building management responded to any problems or issues you have raised:

No, I don't have access to gym, when I reached out to them by email, I did receive any response. Still I can't able to access gym

Please share one thing (or more) which you wish you had known before you moved in:

They said there will be an induction hob in the kitchen which I can use for cooking but it's a ceramic hob. I didn't expect that