Old School Lofts, LS12

Please tell us about the good and bad aspects of living in your local area:

There's a lot of theft and other petty crime in the area, but it's a lovely area in terms of green spaces and shops. parking at this building is good because it has a private car park - but despite appearances the car park is not secure.

How has the building management responded to any problems or issues you have raised:

Slowly and inadequately. Issues with fixtures and fittings inside the flat are okay, issues that affect the whole building less so.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the high level of theft in the area before I moved.

Please tell us about the good and bad aspects of living in your local area:

Good: lovely looking building with nice views from big windows. Plenty parking. Walking distance to shops that stay open late. Not many decent eateries around. Public transport poor, not frequent enough. Multiple break-ins of vehicles and apartments in the year I’ve lived here, possibly down to extremely poor building management that refuse to fix broken locks on gates. Bin collections good, apart from when there were less than ideal conditions on the roads, then bins left for months at a time with litter flying around the property. Not too much traffic noise. People leaving litter etc.

How has the building management responded to any problems or issues you have raised:

Building management have responded very poorly to any issues, which are plentiful. They do not care about any issues, often disregarding you, handing you off to another worker or simply ignoring calls, emails.

Please share one thing (or more) which you wish you had known before you moved in:

We wish we had known about the constant issues, the fact that we would not have a lift for months on end, and our vehicles and apartment would not be protected from the public.

Please tell us about the good and bad aspects of living in your local area:

Old school Lofts is a great place to live and good parking facilities, it has good transport links to Leeds centre. The building is very secure so you feel safe.

How has the building management responded to any problems or issues you have raised:

Any issues we have had have been resolved quickly and efficiently

Please share one thing (or more) which you wish you had known before you moved in:

It can get very hot in summer, but the heat is kept in well in winter

Please tell us about the good and bad aspects of living in your local area:

The local shops have everything you need. Great pubs around the area (especially Traveller’s Rest just a 2/3min walk up the hill!) Parking is always available in the car park with locked gates. Bins have been improved! ! There was problems with too much rubbish left outside of the bins, however Ocaa Homes provided us with more bins which seems to have solved the problem. There we frequently gardener here to maintain the greenery around the building and window clears to clean the very high windows from the outside of the building.

How has the building management responded to any problems or issues you have raised:

Very quick response to maintenance issues (quickly fixed washing machine/dyers and damages door locks due to harsh weather conditions)

Please share one thing (or more) which you wish you had known before you moved in:

Some flats do not include washing machine/dyer. There are communal washing facilities on the lower ground floor.

Please tell us about the good and bad aspects of living in your local area:

The area is very cheap, and has a lot of diversity which I find really comforting - I grew up in a very monochromatic area and having a bit more colour is much better. We have some of the most interesting outdoor spaces as well - Armley Moor is one of the few pieces of land in the country legally owned by the residents of the surrounding area, and it's really nice. Other areas like Gotts park and along the canal are also really pleasant. We're very fortunate at our property to have a private car park, so there is always enough parking for us, although the security of the car park leaves a lot to be desired as multiple cars are broken into and my mobility scooter was recently stolen from my car. We have issues with people breaking into the property itself too, and stealing amazon packages almost daily. Traffic noise is a large issue too as the road we live on is a common thoroughfare.

How has the building management responded to any problems or issues you have raised:

For small to medium issues, we have had a mixed bag of responses. We often have workmen sent out, but one of the workmen sent out tends not to fix problems, but to do more of a hackjob which doesn't last. The other workman we've had has been consistently excellent. For larger, building wide issues, we've been strongly disappointed. Our heating is powered from a single plant room and has had repeated issues over the time we've lived here including cutting out for 10 days during the winter.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how bad the landlord company was before we moved in.