Ocasa

Please tell us about the good and bad aspects of living in your local area:

There's a lot of theft and other petty crime in the area, but it's a lovely area in terms of green spaces and shops. parking at this building is good because it has a private car park - but despite appearances the car park is not secure.

How has the building management responded to any problems or issues you have raised:

Slowly and inadequately. Issues with fixtures and fittings inside the flat are okay, issues that affect the whole building less so.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the high level of theft in the area before I moved.

Please tell us about the good and bad aspects of living in your local area:

Loads of amenities, plenty of nearby public transport, two minute walk away from the stunning beach and gardens.

How has the building management responded to any problems or issues you have raised:

Yes they always get back to me in a timely manner and efficiently

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing for me to comment on in this case

Please tell us about the good and bad aspects of living in your local area:

Good: lovely looking building with nice views from big windows. Plenty parking. Walking distance to shops that stay open late. Not many decent eateries around. Public transport poor, not frequent enough. Multiple break-ins of vehicles and apartments in the year I’ve lived here, possibly down to extremely poor building management that refuse to fix broken locks on gates. Bin collections good, apart from when there were less than ideal conditions on the roads, then bins left for months at a time with litter flying around the property. Not too much traffic noise. People leaving litter etc.

How has the building management responded to any problems or issues you have raised:

Building management have responded very poorly to any issues, which are plentiful. They do not care about any issues, often disregarding you, handing you off to another worker or simply ignoring calls, emails.

Please share one thing (or more) which you wish you had known before you moved in:

We wish we had known about the constant issues, the fact that we would not have a lift for months on end, and our vehicles and apartment would not be protected from the public.

Please tell us about the good and bad aspects of living in your local area:

As I do drive everything is within great distance for me. Bin collection happens regularly which is very good but parking is a challenge when Royal Mail staff park in our parking lot every morning.

How has the building management responded to any problems or issues you have raised:

In the past yes they have but it usually takes a long time to get issues resolved.

Please share one thing (or more) which you wish you had known before you moved in:

How terrible communication would be and how often they would change management . Feels like you interact with someone new every other month.

Please tell us about the good and bad aspects of living in your local area:

Noisy, Terrible views, car wash adjacent, rats everywhere, fire alarms going off all the time, car fines for parking your car with no repayment of the fine from ocasa, no WiFi half of the time.

How has the building management responded to any problems or issues you have raised:

Non existent help. wifi unreliable, fire alarms go off all the time.

Please share one thing (or more) which you wish you had known before you moved in:

Terrible, avoid. It's the worst place to live. Find somewhere better