One Canalside, CM2

Please tell us about the good and bad aspects of living in your local area:

A quick 10-15 minutes walk into town for shops, restaurants, bars and transport links too. A temp parking spot was available when we moved in and within a few days we had a permanent spot outside our flat front door, all sorted by the team. Bin storage is really big, with different bins for various methods of recycling and the collection is very regular too. No anit social behaviour, it’s all very quiet here and we don’t hear much traffic other than the occasional car driving by. So far amazing!!

How has the building management responded to any problems or issues you have raised:

Really friendly staff throughout the experience. Susan, Katie and Amanda have all been very helpful, kind and friendly during the application and during our first week in the flat too. Absolutely amazing!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to note here, all very transparent from the beginning.

Please tell us about the good and bad aspects of living in your local area:

The area is a quick walk to town and an easy journey to the train station for commuters. The parking situation in the whole development isn’t great and very minimal so there’s often people parking on the road or getting tickets. There was more parking at one point but it was removed for a rock garden. There’s also lots of construction still going on which can make going home down wharf road a bit of a mare

How has the building management responded to any problems or issues you have raised:

There were known issues reoccurring in multiple flats that weren’t addressed. There’s been a cracked mirror in Badge lift for ages. We had a gas leak once and it was difficult to get the building to sort promptly

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how low quality the furniture was and that the exciting atmosphere would only last a year

Please tell us about the good and bad aspects of living in your local area:

Great access to local shops, bars, open spaces and public transport. Area’s very quiet and well maintained. The post room is a godsend. The communal office space, tenants lounge and private dining room are great amenities to have although the booking process for the dining room could be easier.

How has the building management responded to any problems or issues you have raised:

Very communicative - even when there isn’t a resolution yet we feel kept in the loop.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we’d known that we could find most of the info we’d need after moving in on the resident’s portal. I also wish we’d known that visitors parking is limited and that you need to pay for the permits for these.

Please tell us about the good and bad aspects of living in your local area:

Very easy access to town, and the shops and bars etc, as well as parks and local river walks. Parking, other than paid for permits for residents, is terrible, with very aggressive parking company ticketing. On-going nearby developments, including new bridge and a new junction on Springfield Road, have impacted walking into town as well as driving. The lack of permit parking within the same block as your apartment is disappointing

How has the building management responded to any problems or issues you have raised:

Yes, I've always received a response from the team, although some of the maintenance issues weren't actually resolve during my stay.

Please share one thing (or more) which you wish you had known before you moved in:

That my car parking space wasn't in my block, especially annoying given my front door is next to the car park door.

Please tell us about the good and bad aspects of living in your local area:

Location good although little further than a 5 min walk to the train station. Parking is limited so this could be improved

How has the building management responded to any problems or issues you have raised:

I haven’t really needed to contact them however the office is open a lot.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is the main issue which I feel a lot of people agree with.