Please tell us about the good and bad aspects of living in your local area:

An amazing place to rent, convenient and vibrant. Conveniently located in the heart of birmingham with easy access to local bars and restaurants and the best of the best shopping is available at your doorstep. The apartments are modern and well insulated and there is little or no noise from neighbouring residents. The bin area is conveniently located in the lobby and is open 24/7 and there is a co-co located on site for those emergencies.

How has the building management responded to any problems or issues you have raised:

At present we have not had any problems which are to be reported, its been just over a month and everything seems to be smooth sailing.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is a very big issue. I wish parking was included within the rental price, the only options are underground parking which is currently an 8-12 week wait alternatively you need to apply for an annual permit.

Please tell us about the good and bad aspects of living in your local area:

The area in which this outstanding development is located is without a doubt the one reason why you should move here tomorrow. The Whitmore Collection is perfectly positioned in the heart of the city of Birmingham, the Jewellery Quarter. This area is vibrant, young and stunning. I’m in love with the marvellous water canals, with the countless choices of restaurants and bars as well as the modern and immaculate architecture. Everything is within walking distance, including the enchanted Brindleyplace, which is exactly what I wanted.

Please share one thing (or more) which you wish you had known before you moved in:

At risk of sounding like a broken record, I'm going to once again praise the neighbourhood. Safe, full of amenities, lively and clean. In short, extraordinarily charming.

What is the best feature of your home:

I genuinely didn't expect the development to be located in such a strategically extraordinary area. There is an infinite amount of amenities within walking distance. My absolute favourite has to be the enviable canals.

Please tell us about the good and bad aspects of living in your local area:

location is great shops easily accessible, trains and buses frequent and nearby. parking isn't great wouldn't recommend if you have a car

How has the building management responded to any problems or issues you have raised:

The building management's response to issues has generally been poor. While they often acknowledge problems and say they will address them, in most cases, there is little to no follow-up, and the issue remains unresolved unless repeatedly chased. This pattern of promising action without delivering has been consistent across various concerns, from maintenance requests to billing queries, and reflects a lack of accountability and effective management.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had been able to speak with a current resident beforehand to get an honest perspective on what living here is really like. The promotional material and initial impressions don’t reflect the ongoing management issues, delays in resolving problems, and the difficulty in accessing the incentives that were advertised. A resident’s experience would have provided a much clearer picture of what to expect day-to-day.

Please tell us about the good and bad aspects of living in your local area:

I love living near Kelham Island, and with the location of the apartment building it's not far from the city centre either. It's far enough way to feel more residential but not too far that you can't walk to the centre. Kelham has plenty to offer and the area is pretty safe and comfortable. Plenty of parking nearby. You can hear the traffic but it's not disturbing, if windows are closed it's quiet. Overall it's a nice area to live in, I've lived around Kelham for 4 years and it's the best area I've lived in.

How has the building management responded to any problems or issues you have raised:

The team are very supporting, helpful and are prompt with getting things sorted for you!

Please share one thing (or more) which you wish you had known before you moved in:

Just a clearer process really, the application process was clear but then things faltered slightly. The main things were not been told that if you select the traditional deposit option it just refers back to the Soho Yard team, and that the deposit would be due 5 working days before tenancy start date. As well as getting the tenancy agreement 5 working days before move in as well. But other than that, everything else has been quite clear, gym, concierge, bin store, mail room, bills etc. And the team are very friendly, welcoming and available to help :)

Please tell us about the good and bad aspects of living in your local area:

Living at Wood Street House has been a great experience overall. The best part is the unbeatable location-everything is within walking distance, from shops, restaurants, and bars to major attractions in the heart of Cardiff. The Cardiff Central Station and Bus Station are just minutes away, making it extremely convenient for travel within the city and beyond. There are also plenty of activities, entertainment options, and green spaces nearby, making it a lively and engaging place to live. The only downside is the noise on weekends, particularly from nightlife and the sound of bottles being thrown in the trash, which is very disruptive. However, this is expected in a central location with a vibrant atmosphere. If you don't mind the occasional city noise, the convenience and accessibility more than make up for it.

How has the building management responded to any problems or issues you have raised:

Issues are tended to almost immediately or within the next working day, with the building management responding efficiently and ensuring residents' concerns are resolved promptly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had realized that living in such an area with an active nightlife means that noise and the sound of bottles breaking on weekends are inevitable. It’s something that isn’t always obvious during a typical viewing, but it’s worth considering if you’re sensitive to noise.