Portland Wynd, NE24

Please tell us about the good and bad aspects of living in your local area:

There aren’t any nearby local shops, parks or even bins around the estate. However we are fairly close to the beach and in a good area for links to various towns so easy to get to places by car

How has the building management responded to any problems or issues you have raised:

They haven’t fixed anything that has been raised by residents

Please share one thing (or more) which you wish you had known before you moved in:

We wish we had thought about more location in terms of parks etc as have 2 dogs and don’t have many places to take them

Please tell us about the good and bad aspects of living in your local area:

Not many places can be reached by walking but are very close to get to via car. Location is ideal as you manage to avoid most traffic. There is also a bus stop close by for those who don't drive. We have a double drive so parking is not an issue. We live at the back of the estate and have no issues with traffic noise. The only issue with noise we have had was that the estate behind ours set off a lot of fireworks around bonfire night. Overall we are very happy in our home.

How has the building management responded to any problems or issues you have raised:

Site Manager, John Turnbull, was excellent. Very thorough and always made himself available to help. Management above him were pretty useless and didn't care about our issues.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that our house would not be prioritised and that it would take over a year to build as they placed the equipment on our patch. I also wish I knew that the land would not be flattened so we could prepare for how much work needed to be done on the garden.

Please tell us about the good and bad aspects of living in your local area:

Unknown.

How has the building management responded to any problems or issues you have raised:

No concern whatsoever. Replies are delayed and we are fobbed off with various excuses with no actual resolution to our issues.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we would have known that the house would not be ready anywhere near the time it was supposed to be. I wish we knew how poor the communication would be after the contracts were signed and I wish we went with another housing company as have heard better things about others.

Please tell us about the good and bad aspects of living in your local area:

it’s a lovely location right in between 2 towns with plenty open fields around to go walking which I love, the actually development area itself is lovely too. The con with being in this spot is where the nearest shop is which is a short drive but not a key issue.

How has the building management responded to any problems or issues you have raised:

The builder himself was great and sorted things out when we needed it so no complaints.

Please share one thing (or more) which you wish you had known before you moved in:

When doing your snagging list, mention and note down every single thing regardless of how small it is to get sorted out. Also keep on top of the builders who are sorting the snagging as they are dealing with a lot of homes so can forget but it’s your home so you need to get it sorted

Please tell us about the good and bad aspects of living in your local area:

There are shops nearby in Newsham, and also a seafront cafe only a few minutes down the road.

How has the building management responded to any problems or issues you have raised:

They have actioned any issues I have found quickly

Please share one thing (or more) which you wish you had known before you moved in:

Front lawn quality is poorer than expected