A guide to living in North East England

Please tell us about the good and bad aspects of living in your local area:

Great location but customer service and decoration quality have been awful. They turfed our garden for us due to the bad job they made of decorating but made such a bad job of it. There is rubble within the turf and it’s so bump we can’t cut the grass. We challenged them on this and were told it was our responsibility to maintain (and make sure rubble was removed supposedly). I haven’t had as bad customer service before.

Please share one thing (or more) which you wish you had known before you moved in:

That the helpfulness of Keepmoat would end as soon as we completed.

What is the best feature of your home:

The home is spacious and the walls no longer look like a lunar surface after we redecorated ourselves.

Please tell us about the good and bad aspects of living in your local area:

Perfect! Out of the way and secluded, but a 2 minute drive from a main motor way to numerous shopping centres. Also a local store, pub and hairdressers. Grounds are beautifully kept and a safe and secluded area.

How has the building management responded to any problems or issues you have raised:

Yes, immediate responses from the Simple Life Team - so helpful

Please share one thing (or more) which you wish you had known before you moved in:

When other properties would be ready may have been helpful as we may have went for a bigger one.

Please tell us about the good and bad aspects of living in your local area:

The Wynyard area where Siskin Park is based is a stunning countryside location. The access to local airports and rail transport is excellent. Landscaping is still under construction but developing into a very nice place to reside. Parking is excellent in my street and bin collection is regular and efficient. There’s is very little traffic noise even though the houses are close to main roads. Restaurants bars and shops are very limited right now but still accessible. The bus service is up and running, with the bus stop a short walk from the house.

How has the building management responded to any problems or issues you have raised:

I have encountered a couple of non-urgent maintenance issues that have been dealt with quickly and efficiently ….

Please share one thing (or more) which you wish you had known before you moved in:

There is plenty of information to enable an informed decision including being aware that building is ongoing …. So need to be mindful of the muddy conditions.

Please tell us about the good and bad aspects of living in your local area:

The building is located close to local facilities,there are local shops around and most importantly, bus stop is just 5mins walk from the facility. A strategic location I would say. Although main big shops like Tesco’s etc are quite far off,but you could get basic items around the shops nearby. The post office is about 11mins walk, and the estate is practically safe for everyone so far my stay there.

How has the building management responded to any problems or issues you have raised:

They have been great,swift and reliable. I would give them a big thumbsup

Please share one thing (or more) which you wish you had known before you moved in:

Take pictures when you get in. The bathroom walls sometimes develop mould so speak up on time for it to be fix. The bathroom grout also gets mould from the constant moisture but sometimes it just need a higher increase of the ventilation. So always ignore your landlord to avoid further damage

Please tell us about the good and bad aspects of living in your local area:

Local to good amenities. Easy access to motorways A19 and A1. Good bus service runs on site. New supermarket and retail park being built within walking distance. Open areas. And good walks around the area and there's a golf course Bin collection and council amenities good No anti social that I have seen. There's also security in each gated entrance who constantly survey the area. Small villages nearby that have a good range of shops and post office. I love living on my street as I have great neighbours thanks to simplelifes vetting system. All houses have ample parking facilities. The development

How has the building management responded to any problems or issues you have raised:

With a professional manner polite and understanding nature

Please share one thing (or more) which you wish you had known before you moved in:

Only wished I had known about this company years ago . Our life would have been so much easier. We lost our home in Spain due to a national disaster (flood) in 2019 then COVID made it difficult to get back. We rented two homes both where the landlords decided to sell on. So life hasn't been easy until we came across Simple Life