Simple Life at Prescot Park, L34

The houses themselves are so modern and built to such a high standard and on the every growing estate we have kids play parks popping up all over the place which is really good and drives home the family values that simple life promote. We have had no issues with the management teams but am sure they would be quick to respond if required.

STAY WELL AWAY. Simple life are liars and manipulators. Problem 1 We were manipulated into signing an agreement with them on the basis a lot of work was being done. Once we moved in they then refused to carry out the agreed work and there was nothing we could do. Problem 2 Due to these lies and huge rent increases we moved after a year. We took photos of everything when we moved out and hired a professional cleaner. Tiny black marks were apparently left and simple life are trying to charge us £100 each. I’m currently disputing this with the TDS as this is a clear lie. Other people i knew who have since moved out have had Sinai or experiences so stay away unless you are happy to write ofd your deposit. The estate itself should be nice but it is neglected. The grass is rarely cut and I spent a lot of my time picking up litter dumped by kids going to the home bargains opposite.

Lovely houses that were a great starting point for me and my family. Good modern finishes and to be honest everything just worked. We initially had a slight issue with a door catching on the carpet and was quickly rectified. Really nice estate as well, always looked great and was a lovely place to live.

Property Management. All rented properties on this development and many others across the UK are owned and managed by Simplelife Homes. There name is obviously ironic, as they are anything but Simple, the properties themselves are 1st class this is 100% because of the housebuilders not Simplelife. If you have a problems I.E something that needs fixing you will have to make this request via there online system. This seems easy enough however whatever the job is you will be waiting for them to actually get whatever the issue is sorted. You will need to check this daily because sometimes a job you upload will just disappear of there system and nobody in there organisation will then have a clue about it, so it dosent actually work 100% of the time. Also negotiate all rents before moving in I was charged £825 per month for a 3 bedroom semi with drive and garden. However people living next door but one where only paying £800 and another paying £755 so they make them up a little. Also when you leave the house you need to spend money before doing so they will charge you for everything I was charged for the grass not being cut. Even though when i moved the grass was overgrown like you wouldn't believe, I left it in an improved state and was still charged. You may think you could sort this easily if you have proof well you cant they are an absolute joke to deal with impossible to contact the estate manager on this development is always working from home only constable via email takes at least 3 days to respond to an email. So before you move in ask what is the quickest direct telephone number and will the estate manager respond in time have this put in tenancy agreement. The numbers they provide will lead to issues as its not accurate. Do your own video report on day 1 before you have moved a single item in picking up on any issues such as the grass not being cut. Send this back to them in detail and don't move in till you have had a response. If you don't you wont have a leg to stand on they are not like a private landlord its more like dealing with your bank when you call customer services (get the picture) so its become clear its policy to try and chip deposits when you move out as much as possible. They charged my neighbour over £500 because he laid new turf (the turf he laid 100% improved the property and will have added value to the property but they are up double because they still charged him) Even though the entire estate was built on contaminated ground all grass on all properties is of a poor standard. My advise find another landlord save yourself time and 100% money long term.

The location of the site is fairly good but the management offered by Simple Life is extremely poor. They are slow to resolve any issues relating to maintenance or poor build quality of the houses. They will also not accept responsibility for any poor service. We had to correspond with the property ombudsman in order to get compensation for the numerous issues occurring during our tenancy. After 3 years of the site opening, the children's playground is still fenced off and not maintained safely. The grass is full of stones and not overly child-friendly.