Please tell us about the good and bad aspects of living in your local area:

The few shops that are there are with a lovely and there is a lovely cafe which holds regular events. I had a rental very close to Bertha Park School and the street is quiet l also had lovely neighbours. Like a lot of places Bertha Park no longer has an evening bus service which l missed .

How has the building management responded to any problems or issues you have raised:

Response is prompt however l did stay in on several occasions and no one turned up to fix issue or in one case for the inspection but l think l was just unlucky as it did not seem to happen to others l spoke to .We moved house and had deposit returned in full so no complaints there.

Please share one thing (or more) which you wish you had known before you moved in:

Savings on energy are huge. You may or may not have a numbered car space for one car . Some rentals had numbered spaces but only certain streets.

Please tell us about the good and bad aspects of living in your local area:

Great location for everything. Lots of things to do and see when out and about. Close to work and shops.

How has the building management responded to any problems or issues you have raised:

Overall good, gardeners have a lack of care and have damaged quite a few garden decorations.

Please share one thing (or more) which you wish you had known before you moved in:

Rent increase every year. Hard during the cost of living.

Please tell us about the good and bad aspects of living in your local area:

I have no complaints I’m loving it so far. Love my street parking is good but still getting use to the bin collections.

How has the building management responded to any problems or issues you have raised:

I had an alarm issue and they sent someone the next day.

Please share one thing (or more) which you wish you had known before you moved in:

There’s nothing I can think of everything to me was good.

Please tell us about the good and bad aspects of living in your local area:

Local shops are a quick walk or drive away. There is also lots of access to riverside trails away from the public roads. It is quiet and well maintained. If there are any issues they are quickly sorted out as soon as Simple Life is informed of the issue ie. bins and maintenance. I will say, the app could use some work. It is very glitchy and often not working due to being under maintenance.

How has the building management responded to any problems or issues you have raised:

The respond quickly with thorough information and act quickly as well - depending on the severity. (Bins store overflowing was sorted within 2 days of reporting and a broken entrance within 1)

Please share one thing (or more) which you wish you had known before you moved in:

I’ve noticed some features are pretty cheap and come apart easily and unfortunately the resident is responsible for this. Our toilet seat has come loose and broken and it gets used gently so either the damage was pre-existing or the fixtures are cheap. Either way, I reported the damage and I was told I was liable to fix it. So now I’m researching toilets to figure out what pieces I even need to fix a toilet seat.

Please tell us about the good and bad aspects of living in your local area:

Perfect! Out of the way and secluded, but a 2 minute drive from a main motor way to numerous shopping centres. Also a local store, pub and hairdressers. Grounds are beautifully kept and a safe and secluded area.

How has the building management responded to any problems or issues you have raised:

Yes, immediate responses from the Simple Life Team - so helpful

Please share one thing (or more) which you wish you had known before you moved in:

When other properties would be ready may have been helpful as we may have went for a bigger one.