Lexadon
Rectory Grove, SW4
By Lexadon
3.30
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Lexadon
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See how residents rate this development
1 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.00
Facilities
1.00
Design
3.00
Location
5.00
Value
3.00
Management
1.00
Viewing 1-1 out of 1
Duncan (Tenant)
Verified Resident
Rectory Grove, SW4
Mar 2024
Lovely houses, excellent location, minimal facilities
Duncan (Tenant)
Verified Resident
Rectory Grove, SW4
Mar 2024
Please tell us about the good and bad aspects of living in your local area:
The development is mainly houses, not much amenities. There is a children’s soft play area and a personal training gym in the development, nothing else. It would be nice to have a small shop or cafe but equally we are so close to the shops and amenities in Clapham Old town, this is not an issue. We don’t have cars so don’t need parking but there’s plenty of residential parking nearby. Bin collection is not great - bins are left out the front of the development in a free for all and this sometimes results in a lot of mess
How has the building management responded to any problems or issues you have raised:
Mixed. They are unresponsive and require lots of chasing. Generally if we chase them lots they will respond and send people out quite quickly. However we have had a horrible smell in one of the bathrooms for 2 years and they have made no attempt to fix it despite our regular complaints/reminders.
Please share one thing (or more) which you wish you had known before you moved in:
That the downstairs bathroom would have a putrid smell.
Facilities
Design
Location
Value
Management
Manager response
Dear Duncan, Thank you for taking the time to leave this honest review. We appreciate you have been a tenant of ours for three years and take your feedback very seriously. We would love to respond to each point as best as we can. Thank you for the lovely feedback about the spec of the property. We tried to think of our tenants wants and needs with the bright/ open spaces, double glazing, security alarms, dishwashers, induction hobs, hot taps, filtered cold taps and the minimalist look. The properties where part of a large development of 36 houses and did have limited planning permission with changing the existing houses/ spaces. All houses in the development have some outdoor space (some agreeably larger than others) Luckily for our tenants Clapham Common is only a short walk away giving lots of outdoor open space. As discussed on the phone prior to writing this response, we have looked into the several issues you have had like a new dishwasher as quickly as possible however are still looking into the smell from your basement pump in the bathroom and agree this is taking a little longer. The development does have a section 106 parking restriction, there is no residential permits available for this site as it could potentially mean another 150 cars on the road outside in Clapham Old town. This is enforced by the council and is part of the planning permission. The development is 5-10 minutes away from several tube/ train stations and bus links in to central London. Thank you again for being a tenant of ours for 3 years and we hope to keep a happy tenant/ landlord relationship. Kind regards, Lexadon
Posted by
Cameron Beames, Lettings Manager
Mar 2024
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