Development image of Shoreditch Exchange, E2

Shoreditch Exchange, E2

35th

Ranked 35th out of 79 in Borough of Tower Hamlets

By Regal London

4.21

(27 reviews)

Poor transparency

This development has a low number of verified resident reviews written in the last 12 months.

  • Regal London

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See how residents rate this development

27 total reviews

4.21
27 total reviews

This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.

Stats

Overall

4.37

Facilities

4.37

Design

4.22

Location

4.37

Value

3.96

Management

4.19

Viewing 1-5 out of 27

Needs serious work

Scheiffer (Tenant)

Oct 2021

Please tell us about the good and bad aspects of living in your local area:

I will start with the good, unfortunately it's the only good. The concierge team are incredible, extremely helpful and have taken care of me perfectly since living here. Unfortunately, that can't quite be said about the team looking after the entire building. Water tends to go off monthly and the gym has had leaking issues twice, the first issue took weeks to repair and now I have been told the gym is closed, yet again. If I could justify the price per month of these properties based on the concierges attitude, then it would be worth all the money in the world. However, living here really isn't worth the cost based on the habitual issues. Rent was also increased recently, which is extremely disappointing given the circumstances.

How has the building management responded to any problems or issues you have raised:

They help every single time, never put a foot wrong

Please share one thing (or more) which you wish you had known before you moved in:

The natural light in my apartment is poor, but that's only a fault of my own. Double check when viewing these properties.

3

Facilities

3

Design

4

Location

1

Value

3

Management


Stylish, secure development

Caitlin (Tenant)

Mar 2021

Please tell us about the good and bad aspects of living in your local area:

There are lots of supermarkets and shops just a stones-throw away, and the heart of Shoreditch is only a short walk down the road. The soundproofing isn't as good as expected - we do hear other people's music and them coming in and out.

Please share one thing (or more) which you wish you had known before you moved in:

There is a company different to your regular energy company that you have to pay for heating and hot water.

What is the best feature of your home:

The wine fridge - it's that extra touch that makes all the difference.

4

Facilities

4

Design

4

Location

4

Value

4

Management

Manager response

Thank you so much for taking the time to respond to this survey as your feedback helps us focus where we need to improve. I hope that once lockdown is over, you'll be able to really get the most out of living at Shoreditch Exchange including being able to use all the great facilities again.

Posted by

Victoria Sherston, Customer Liaison Director

Mar 2021


Very disappointing for the rent level

Simon G. (Tenant)

Verified Resident

Mar 2021

Please tell us about the good and bad aspects of living in your local area:

Supermarkets are disappointing in the area - only Tesco, Co-op and Sainsbury. Closest M&S is at Old Street station - 15 min walking. Few good restaurants, most bars into Shoreditch area. Traffic can get pretty loud on Hackney Road. Trash bins are overflowing sometimes because collection is not organized often enough for an entire building working from home every day of the week. The only decent thing about it is location - pretty close to Columbia street market and the City, and connections are good with bus and overground very close.

Please share one thing (or more) which you wish you had known before you moved in:

The place is just made to look pretty but the finishes are of very poor quality.

What is the best feature of your home:

Concierge team is awesome! Location is decent and access to transport links - bus and overground are very close. No underground though, that is 15 min walking to Old Street station.

2

Facilities

2

Design

3

Location

1

Value

3

Management

Manager response

Thank you for your responses to this survey and I am sorry to hear that your home had marks on the walls and windows when you moved in. The Regal London customer care team work closely with agents to ensure that any snagging issues are addressed if they are made aware of any issues. I also apologise for the interruption to the hot water supply at Shoreditch Exchange. On all three occasions the water was restored within 2 hours, but I understand that this is none-the-less frustrating. Unfortunately, with all mechanical and electrical systems, faults do occur and our aim is to respond as quickly as possible. I know that the concierge team work extremely hard to help everyone and they will really appreciate your positive feedback. I would also like to reassure you that the Building Management team are pressing Hackney Council to increase the number of bin collections and hopefully once their services are fully restored, the bin situation will improve dramatically.

Posted by

Victoria Sherston, Customer Liaison Director

Mar 2021


Great place to live

Jake O (Tenant)

Verified Resident

Mar 2021

Please tell us about the good and bad aspects of living in your local area:

Location is optimal to enjoy the restaurants, shops and bars that Shoreditch has to offer. The location is relatively close to parks as well. Hackney road can be a bit noisy but that's city living for you. Also the proximity to the overground is great.

Please share one thing (or more) which you wish you had known before you moved in:

the construction noise that would be caused by the commercial properties being built on the ground floor.

What is the best feature of your home:

The home is new, and the kitchen is high spec. It also get's good natural light.

5

Facilities

4

Design

5

Location

4

Value

5

Management

Manager response

Thank you for your great feedback which the team will be delighted to receive. I am sorry about the construction noise at the moment and hope that the noisy works are over fairly soon. I hope that you are able to really enjoy your time at Shoreditch Exchange, especially when all the great facilities are open again.

Posted by

Victoria Sherston, Customer Liaison Director

Mar 2021


100% recommend but not perfect

F H (Tenant)

Mar 2021

Please tell us about the good and bad aspects of living in your local area:

Everything is practically on your doorstep! Local shops (Tesco, 2 Sainsbury’s and a Coop) within a few minutes walk, Hoxton overground a stone throw away, and some really lovely parks within a 20min walk. Also so close to Dalston and Shoreditch, where numerous amazing bars and restaurants are. Overall, everything you could practically need from an area is right here. However, the parking options are lacking, the bins often full (although I think this is partially a covid issue), and some anti-social behaviour on the street that can get a little uncomfortable. No traffic noise if the windows are closed though!

How has the building management responded to any problems or issues you have raised:

Aside from one delay, very efficiently! It has been really lovely knowing and feeling like the team care and are able to address problems quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I was told on the viewing that bbqs on balconies and drinking on the rooftop were allowed, and only upon getting the contract saw this was not true. In the grand scheme of things it did not matter to me, but tainted my opinion ahead of moving in, so please try to make sure the truth is being told at viewings.

4

Facilities

4

Design

4

Location

3

Value

4

Management

Manager response

Thank you for your feedback which is really useful. I am sorry about the recent issues with the hot water. Unfortunately mechanical and electrical issues do happen and we will always respond as quickly as possible and endeavour to keep you better updated. Unfortunately no BBQ's are allowed due to the potential fire risk for all guests. I also want to reassure you that the Building Management Co is working hard with Hackney Council to increase the number of bin collections and hopefully once their staffing levels are up to normal, following lockdown issues, this will improve.

Posted by

Victoria Sherston, Customer Liaison Director

Mar 2021


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Shoreditch Exchange, E2

35th

Ranked 35th out of 79 in Borough of Tower Hamlets

More developments in Borough of Tower Hamlets