Simple Life at Bertha Park, PH1
93.95Ranked 32nd out of 50 in Scotland
3.95
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
See how residents rate this development
9 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.11
Facilities
3.78
Design
3.67
Location
4.33
Value
3.11
Management
3.22
Viewing 1-5 out of 9
Fran22 (Tenant)
Verified Resident
Simple Life at Bertha Park, PH1
Jan 2025
Lovely large garden .
Fran22 (Tenant)
Verified Resident
Simple Life at Bertha Park, PH1
Jan 2025
Please tell us about the good and bad aspects of living in your local area:
The few shops that are there are with a lovely and there is a lovely cafe which holds regular events. I had a rental very close to Bertha Park School and the street is quiet l also had lovely neighbours. Like a lot of places Bertha Park no longer has an evening bus service which l missed .
How has the building management responded to any problems or issues you have raised:
Response is prompt however l did stay in on several occasions and no one turned up to fix issue or in one case for the inspection but l think l was just unlucky as it did not seem to happen to others l spoke to .We moved house and had deposit returned in full so no complaints there.
Please share one thing (or more) which you wish you had known before you moved in:
Savings on energy are huge. You may or may not have a numbered car space for one car . Some rentals had numbered spaces but only certain streets.
Facilities
Design
Location
Value
Management
Manager response
Thank you for your wonderful feedback Fran!
Posted by
Anonymous, Simple Life
Jan 2025
Sebastian (Tenant)
Verified Resident
Simple Life at Bertha Park, PH1
Mar 2024
Good quality living, quiet and functional.
Sebastian (Tenant)
Verified Resident
Simple Life at Bertha Park, PH1
Mar 2024
Please tell us about the good and bad aspects of living in your local area:
It's quiet (most of the time) and it's working. That's good. Internet is perfect. Bad is, that lots of dirt is on the streets and nearby.
How has the building management responded to any problems or issues you have raised:
Partly not at all. We got a house which was not cleaned at all. Still have the walls not repaired.
Please share one thing (or more) which you wish you had known before you moved in:
Good infrastructure, a good starting point to commute and go to the sea or hiking.
Facilities
Design
Location
Value
Management
Manager response
Hi Sebastian, Thank you for your honest and valuable feedback for Bertha Park. We're pleased to hear that you're happy with the location! We can see you mention some issues with repairs to your walls - we're sorry to hear this hasn't been resolved for you. Please could you raise this as a repair on the repair portal and we will make sure it is seen to for you.
Posted by
Anonymous, Simple Life Team
Mar 2024
Xx (Tenant)
Simple Life at Bertha Park, PH1
Mar 2024
Would expect more for the money
Xx (Tenant)
Simple Life at Bertha Park, PH1
Mar 2024
Please tell us about the good and bad aspects of living in your local area:
Good car parking facilities but doesn’t stop people parking on the street and roads are narrow. You get lots of litter from the high school. And only 1 bus per hour.
How has the building management responded to any problems or issues you have raised:
They are fairly quick to respond but communication between office and on site workers can be poor.
Please share one thing (or more) which you wish you had known before you moved in:
Wish we’d gotten the opportunity to view the property, we were basically asked to select one at random. There’s very little cabinet space in the kitchen and you do not have access to the loft which is highly frustrating.
Facilities
Design
Location
Value
Management
Manager response
Hello Thank you for your feedback. I'm afraid we are unable to identify you through the information provided in your review, but we would love the opportunity to speak to you to take a look in to your records and to help with the issues you are facing. The issues you have identified appear to be items we would require the housebuilder to complete as part of their 12 month warranty, which may also be the reason why you face some delays in maintenance and snag fixes. We can only apologise for any delays faced and we can guarantee that wherever we have to be reliant on the housebuilder, the team continually chase the relevant parties to get things closed out and resolved for you. We're also sorry to hear you didn't get to view your property. Again, we'd love the opportunity to speak to you to delve in to this. On occasion, we are unable to provide viewings at the point of application if the application is put in prior to us taking handover of the properties, or where previous occupiers are unwilling to allow access for viewings, but all applicants should be provided with the option to view before their move in date.
Posted by
Anonymous, Simple Life Team
Mar 2024
Lorraine (Tenant)
Verified Resident
Simple Life at Bertha Park, PH1
Mar 2024
Good area
Lorraine (Tenant)
Verified Resident
Simple Life at Bertha Park, PH1
Mar 2024
Please tell us about the good and bad aspects of living in your local area:
Bus service is not great and services been cancelled. Takeaway and shop great and great recycling access
How has the building management responded to any problems or issues you have raised:
Seems to take a while on some queries and tickets closed quickly but not always reaponded to
Please share one thing (or more) which you wish you had known before you moved in:
Could not view the property i would be renting and also photos of it do not do it justive on the size
Facilities
Design
Location
Value
Management
Manager response
Hi Lorraine, Thank you for your feedback for Bertha Park! We're pleased to hear that you love your home and you'd recommend us as your landlord. All tickets on the repair portal require confirmation from the resident that works have been completed before they are closed to ensure you are happy. The only time a ticket may be closed without this, is where there are duplicate tickets open that cover the same works. If you feel this has not been the case, then please could you get in touch with us and we will review and aim to identify where this has fallen down. Thank you for your helpful feedback!
Posted by
Anonymous, Simple Life Team
Mar 2024
Valia (Tenant)
Verified Resident
Simple Life at Bertha Park, PH1
Mar 2024
The house looks great
Valia (Tenant)
Verified Resident
Simple Life at Bertha Park, PH1
Mar 2024
Please tell us about the good and bad aspects of living in your local area:
The good aspects are that the area itself is quiet and clean,bad aspects are more than good unfortunately. We have never met any presenters of Simple Life since we paid the deposit for the house . Difficult to reach the support team, poor mobile coverage, car insurance providers doesn't cover the area ,roads never been clean in winter when was snowing, no local gym or any outdoor equipment for adults.
How has the building management responded to any problems or issues you have raised:
No response from the management side . It's been a power cut and we needed to find ourselves what happened
Please share one thing (or more) which you wish you had known before you moved in:
I didn't know anything about this area apart that is quiet.
Facilities
Design
Location
Value
Management
Manager response
Hi Valia, Thank you for your review and valuable feedback. We're delighted to hear that you're happy with your home! We're sad to see that you have had issues getting in touch with our team. Anything logged on our maintenance portal is tracked from raising a request through to completion to ensure we are adhering to reasonable time frames. Any missed calls where a message is left, are also logged and a call back has to be given. We are also in the process of updating our phone system to a queued system so no call will go unanswered. We hope you therefore see an improvement in this area. As you have been in your property for 6 months you should be notified shortly for your first property inspection.
Posted by
Anonymous, Simple Life Team
Mar 2024
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Simple Life at Bertha Park, PH1
Ranked 32nd out of 50 in Scotland